The action you just performed triggered the security solution. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. This point is immediately before Security. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) 2011 BA Clubs Regus 450 Bath Road, Longford. There will be no staff travel office in Terminal 3. Is there a step-by-step guide I can follow? The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Clear All. Click to reveal Please include your flight details or booking reference if you have an existing booking. Please note that this form isnot intended to ask staff travel related questions. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Please do not ask any BA staff for an upgrade. Answer Id 1957 The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. free lookups / month. You can also visit the offices located in different parts of our country. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. This information has been found through the company's General Terms & Conditions documentation or. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. If you do not have the authorization, you will not be able to travel on BA to the USA. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. You are just a number to management, nothing individual. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. We have gathered invaluable insider information and tips to help you to get on board. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Fax: +233 (302) 823 233. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 How can I correct a mistake with one of the names in my booking? Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 / expiry date / FAQs. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. If you have an item which exceeds that weight, you must re-pack into separate bags. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Sean first joined British Airways in 1998, where he began his career as a financial analyst. Updated 22/09/2020 10.07 AM (BST). Lorem ipsum dolor sit amet consectetur adipisicing elit. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Contact the airport you were in or flying to when you lost your property. For the most relevant contact details, log in to your Executive Club account. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. If you have any problems using the site, please check that your e-ticket has been correctly issued. Tel: 020 8562 5777 How do I check the entry requirements for my destination? Their contact details are at the end of our. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. If offered, we ask that you politely decline. Continue reading. Loads become available 72hrs before the departure of the flight. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Refreshed every minute. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Have you already booked? Now, we're looking to build on this spirit and passion to make tomorrow . Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . Please note this number is only available when calling within the UK. Get contact details including emails and phone numbers Your allowance will be in accordance with the type of ticket you are using. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Cloudflare Ray ID: 7a2c63981fec32af British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : : To change a booking/action a refund please fax us where a colleague will be happy to help. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Find Reviews. Had a great experience and want to thank someone for it? (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit When will I get a response from Customer Relations? There are plenty of ways to earn British Airways Avios. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Greater London UB7 0EB |. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. How do I arrange to carry extra or overweight baggage? Excesses may apply. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). BA had begun to bring people back ahead of the. Earn miles How can I stop them expiring? Try Social Media "DM via Twitter." If not, please call us. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Does my passport need to be valid for a certain length of time after my trip? BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Please visit our Help centre for more support if you have a question about your booking or flight. Request duplicate receipts, proof of travel and other insurance documents As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. On Business is our loyalty programme for small to medium sized businesses. Customer Service Resources Customer Relations postal address All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. We want you to know you can trust us to respect your privacy and keep your personal information safe. BA IT Support Centre BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. Eliminating the need for you to check your booking details and request booking services . You should then proceed to a bag drop desk. Greater London UB7 0EB |. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. It shows the number of listings and priority, but not commercial overbookings, etc. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. million verified professionals across 35 million companies. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. This will give you your flight status. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Get Contact Info for All Departments. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. How do I review and update my personal information? You may also receive a text message if you have registered your mobile/cell number. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. You'll need your staff number/user ID and a BSAFE password to log into this system. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Flybe once provided more than half of UK domestic flights outside London. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. This website might use cookies for ads, social media and analytic metrics. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. British Airways (BA) is the flag carrier airline of the United Kingdom. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! If you are calling from outside the UK the telephone number is +44 (0)161447 5665. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Heathrow. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Your booking reference consists of a combination of 6 letters and numbers e.g. The majority of our calls are managed by British contact centres. Search job titles. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. The majority of our calls are managed by British contact centres. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Email: ba.1.museum@ba.com Calls cost 2,50p per minute plus your phone companys Access Charge. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. 09042890159 Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Telephone: +233 (302) 214 970. Search over 700 They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. The majority of our calls are managed by British contact centres. Your booking reference consists of a combination of 6 letters and numbers e.g. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. You'll see the most relevant contact details for you if you are logged in to ba.com. Passengers without a listing will be refused travel. Answer. Filter. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Report a missing or damaged bag or contents. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Please contact your preferred travel agent for bookings of 10 or more people travelling together. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. (business & personal). In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. All airports with self-service check-in kiosks. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. AB2CD3. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Claim baggage-related expenses or compensation. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. (BA Heritage Centre / Museum, at Waterside) Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. This will give you your flight status. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Full-time, Part-time . British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Use this form to log in to your account or to create an account for the British Airways executive club. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. This button does not work with screen readers. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Please have your booking reference ready when you call. 159.65.154.158 Original review: Nov. 9, 2022. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Published Oct 14, 2021. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Looking for a particular British Airways employee's phone or email? From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Please note this number is only available when calling within the UK. Up to 5 The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Contacting British Airways - by phone or otherwise. {{ userNotificationState.getAlertCount('bell') }}. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. You can also get in touch with us on Twitter @British_Airways. It is not possible to pre-book special meals for rebate passengers. 19,209 talking about this. No credit card required. 11. By using ba.com you agree to the use of cookies. Use of a safety seat for an infant is not permitted on board for rebate passengers. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. British Airways employs 26,533 employees. Please have your booking reference ready when you call. Earning British Airways Avios. Email: pass-issue.1.unit@ba.com Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Welcome to our official Facebook page. Your booking reference consists of a combination of 6 letters and numbers e.g. Smart national dress or company uniform is acceptable in all cabins. You can email the site owner to let them know you were blocked. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. Please note that BA will not accept coupons for different airport pairs. Please visit our Help centre for more support if you have a question about your booking or flight. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). By using ba.com you agree to the use of cookies. The kiosk will tell you what to do next, so please read the screen carefully. This site is protected by reCAPTCHA and the Google. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Refund requests may be subject to a servicing fee. AB2CD3 How do I find my booking reference? Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Amenity bags will not be given to staff who travel in premium cabins. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. JIDxxS1 will mean you are eligible to the business class allowance. Fly the World (Staff Travel). Your IP: According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Email: Liaison.1.council@ba.com Were keen to get to the bottom of your issues whatever they might be. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? While the business class service . Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Flying on a stand-by ticket can be challenging. Tell us about something using our online forms. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply.