The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. Ticket prices can be cheaper than face value. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. We welcome you to provide your feedback on your experiences with any products that you have experience with. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. Data is a real-time snapshot *Data is delayed at least 15 minutes. This is my first time selling on Stubhub. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. I'm in the same boat. However, on every successful transaction, the buyer will be charged 10% of the face value as fees. Privacy Policy. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. Different events have different buyer fees. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. Advertisement. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. 1. For more information, please see our To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. seven seven = .hide-if-no-js { Ability to get tickets without visiting box offices in person. REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. [2022], Gametime vs StubHub: Which Is Better For You? Buying tickets on the "secondary market" poses an elevated risk of fraud and/or exorbitant prices for consumers, entertainment-industry experts warned. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. One among them could be that Ticketmaster has a better and stronger return policy than StubHub. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. Tickets can be delivered to your home by mail. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business As an Amazon Associate we earn from qualifying purchases. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Then, set a suitable price for your tickets. He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. How do I fix this ? Tickets for concerts and sporting events. }, + nine = sixteen .hide-if-no-js { University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch StubHub: $245 - $542. Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. Ticketmaster on Tuesday called the demand "historically unprecedented." There is no way to get in touch with Ticketmaster directly. However, you can not neglect how good Ticketmaster is at her work. Sorry we couldn't be helpful. So, this certainly means you can be at a loss or profit accordingly. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. That doesnt make it true. Please list the steps on how to do this. Please consider making a one-time contribution to Vox today. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Anyone know how I can contact customer support for Ticketmaster? Select "Tickets" from the drop-down menu. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. You should be able to transfer them from your Ticketmaster account. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). The website makes the ticket-buying process simple. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. On the homepage of its website, you can search for the event you are looking for. Is there any way I am able to give these tickets to the buyer? Compare the prices of the tickets and put a lower sum to get your ticket sold easily. Alex Murdaugh stands guilty of killing his wife and son. While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. I can't see my Resale tickets available to buy on the website. After clicking on every continue option, itll search for the best available tickets according to your criteria. You would transfer the tickets from your Ticketmaster account to the buyer's email address. Or maybe at least know why all of a sudden I cant transfer tickets. In addition to that, itll also charge an order processing fee. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. 2. You can now buy a fraction of a house. Doing so will bring you to the primary seller's page. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. Help us improve this article with your feedback. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. These are asking prices, not necessarily what fans are paying to score a seat. This is not a heartwarming success story. Remember, the receiver's email address must be different to the sender's email address. And it may not be clear how to differentiate the two groups. New Shows Announced in the U.S.! All rights reserved. Garth Brooks Background. discussing Ticketmasters Verified Fan program. Not looking for Taylor Swift? While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. They are ready to deal with multiple currencies. On the landing page, you will witness a big white box through which you can start searching for events directly. The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. Having all of this information makes it easier for you to find tickets that match your budget and interest. newsletter. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." If available, select the ticket (s) you want to sell and click Continue. Taylor Swift with HAIM and GAYLE. Press J to jump to the feed. Enter the recipient's first and last name, email address, optional note and phone number. Its a party over here. See Full Review of - Ticketmaster | Stubhub. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Got a confidential news tip? CPAC used to be a barometer. Do you ever wish that online ticket booking was less expensive? You will enter your community username and new password and done! To put it in short, Ticketmaster has a website that is easy to use. That means you have a much better idea of what you're paying to start with. Ticketmaster should be able to confirm this for you. There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Refunds can also be requested within 72 hours of purchasing your tickets. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. Depending on the venue, StubHub can show you a map of where each ticket's seat is. If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. Stocksy. Hi! Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Thank you! Danielle is the author of this solution article. Thank you. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". Please consider making a one-time contribution to Vox today. Bundle up and save on concerts, live shows,. Primary ticket dealers and resellers for events. In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. 2023 CNBC LLC. You will enter your community username and new password and done! Not looking for Taylor Swift? StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Tickets for concerts and sporting events. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. But its worth nothing that this case was won because the fees werent disclosed. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. What is the difference between StubHub and Ticketmaster? Let them know how you would like to get paid. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind. The panel was a mix of industry representatives Ticketmaster, its smaller competitor Eventbrite, as well as secondary market retailers SeatGeek and StubHub and consumer protection advocates from the Better Business Bureau and Consumer Reports. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. Google Pay. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . Ticketmaster vs Stubhub: Which is Better? Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. Search by team, venue, artist, or event. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. However, waiting for the price to go lower can also get you zero tickets, so look out for that. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Not every ticket includes a facility charge. As time goes on, ticket prices tend to inflate based on their demand and how close it is to the event. The face value price is the one you see on the website. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. Why can't I sell my tickets through my Ticketmaster account? [deleted] 4 yr. ago Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. Support our mission, and make a gift today. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". Select the tickets you'd like to sell and click "Sell." 5. display: none !important; Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. It also included MIT economist Sara Fisher Ellison. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Full refunds from participating venues within 72 hours of ticket purchase. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny in more than one country for years because of its fees. Re: Can I sell tickets from Ticketmaster non eligible for resale? Comprehensive event search feature. Third-party ticket sites are your best bet if you didn't get in. Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. We may earn small commission from the products mentioned in this post. The charges are typically to help vendors invest in and operate in their venues. Please enter a valid email and try again. The Live Nation and Ticketmaster monopoly.