We watched MULTIPLE people who arrived after us, check in. In addition to a library and dry cleaning/laundry . Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Outside Pool is closed from Thu 22 Sept 2022 until Mon 01 May 2023. Will definitely stay again! Find more information about the property in the questions and answers. And we shall definitely be going back. With a range of family and dog-friendly rooms. Many travelers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). The Restaurant 1881 holds an AA Rosette for fine dining. This is the version of our website addressed to speakers of English in the United States. Private parking is possible on site (reservation might be needed) at GBP 10 per day. The location is near-perfect: right on the waterfront, right across the car park from the rail station and the car hire. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. Will definitely stay again! The Grand Hotel in Torquay has been evacuated due to a fire. Avoid staying at The Grand Hotel in Torquay. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. Very dated and in need of refurbishment. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We didn't have time, so stayed here only for 2 nights, though everything was amazing. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. A bar/lounge, a coffee shop/cafe, and a restaurant, Rollaway/extra beds are available for GBP 25.0 per day, This property welcomes pets for GBP 20 per pet, per night, Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation. This hotel is home to a restaurant and a bar/lounge. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. One of the best massages ever - thank you Scott!! Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Now I have to use a Manual. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Yes, dry cleaning and laundry service are offered to guests. It is situated a brief stroll from Torre Abbey. We watched MULTIPLE people who arrived after us, check in. Are any cleaning services offered at The Grand Hotel? Over 243 million reviews from guests after their stay. Social distancing measures are in place and guests are provided with hand sanitizer. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay, Devon) - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,685 reviews #60 of 82 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens. We gave up on having dessert as 2 courses took over two and a half hours. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. We regret not bringing swimwear and didn't get chance to take advantage of the pool. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. more. Yes, dogs are welcome. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. Electric kettle, 226 feet On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. We paid more, to ensure we had exactly the room we wanted - and were delighted. We're located in the heart of Torquay with unrivaled views of the bay for you and your guests to enjoy throughout your special day. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. Your establishment is poorly managed and your priorities are in. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Room types may vary. There's a charge of GBP 20 per pet, per night. Some units feature a private bathroom with a separate toilet. Non-Residential breakfast 30 per person. You can check in from 3 PM - midnight. This standard double room comes with satellite television. I cannot fault them. Efficient and affable staff who were always there to help. Many different travel sites will offer discounts or deals at different times for rooms at The Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. Overall Service And Experience Was DISGRACEFUL. The Grand Hotel Torquay's historic jewel. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. Quite adequate. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. Check-out time is 11 AM. No management or staff taking responsibility for the poor or lack of service. Yes, paid private parking on-site and street parking are available to guests. The hotel offers a full breakfast at the price of GBP15 per person per day. The Grand Hotel first opened in Torquay in 1881, in response to the Great Western Railway's expansion into the South West. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! Private parking is possible on site (reservation might be needed) at GBP 10 per day. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf, Hotels near The Royal Terrace Gardens (Rock Walk). BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. Booking.com does not accept responsibility or liability for any reviews or responses. Which popular attractions are close to The Grand Hotel? We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Some meals not even being served and customers told after waiting 2hrs that now they would not be. Private bathroom Restaurant 1881 - Restaurant specializing in British cuisine and serving breakfast, lunch, and dinner. This list may not be comprehensive. Which popular attractions are close to The Grand Hotel? The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The hotel also provides massage services, meeting rooms and laundry facilities. Tripadvisor performs checks on reviews. Your establishment is poorly managed and your priorities are in. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. An Accommodation may choose to reply to a review. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. The 4-star hotel is just off Torquay Seafront and 45 km from Exeter International airport. Guests can work out at a leisure club and relax in a Spa. . Guests are welcome to an lounge bar on site. T's & C's apply. Contributions should be appropriate for a global audience. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. There is no capacity for cots at this property. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . Great 879 879 reviews 10. . Loved the location, the spa and the food , Dreadful experience. Located near a train station, The Grand Hotel is a great choice for a stay in Torquay. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. I really enjoyed every detail about my amazing 1 night stay here. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. This is a room with 2 single beds. CST #2063530-50, To finish creating your account, please click the link we just sent to. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Pets are allowed on request. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. Yes, The Grand Hotel serves an English breakfast for a surcharge each morning at Restaurant 1881. We took our seats at a table, near to the central bar, and the two staff were busy briefly. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Richardson Hotels Ltd. All Rights Reserved. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. But no, he just started folding serviettes, just ignoring us! We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. Property is on the beach or right next to it. The things that matter more than made up for this: nothing was too much trouble for the staff, rooms were comfortable and the breakfast was superb. No, The Grand Hotel doesn't have a casino. Additional sorting options may be available (by type of traveller, by score, etc.). The fan made little or no difference. Charges for extra guests may apply and vary according to property policy. The Grand Hotel The Seafront 1, Torquay, TQ2 6NT, United Kingdom +44 180 329 6677 From $54 Cheapest rate per night 7.0 Good based on 2,787 reviews Thu 2/16 Mon 2/20 1 room, 2 guests View Deal View Deal View Deal 57 more The Grand Hotel deals from $54 About The Grand Hotel Hotel Room You'll have a private room with all the hotel's amenities Couldnt fault the bar area and bar staff, nice and relaxing. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. When there is only 2 people on the table that shouldnt be a hard task. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. View all View all photos (1,560) Traveller (1416) This property advises that enhanced cleaning and guest safety measures are currently in place. Torquay The bed was very uncomfortable, unfortunately. Couldnt fault the bar area and bar staff, nice and relaxing. Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Destinations, properties, even an address, 1674130|2,1687990,1674130,1687860|3,1674130|5,1687860,1692660,1691080|4,1691080|2,1685250,1653460,1691080,1677620,1682020,1678140, Personal or sensitive information (e.g. What's the area around The Grand Hotel like? Such poor service, not what I thought fitting for The Grand! Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. From arrival to departure we were impressed with this hotel. There is no capacity for extra beds at this property. Try removing a filter, changing your search, or clear all to view reviews. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. Efficient and affable staff who were always there to help. Upon Getting Our ACTUAL ORDER, Asked For Mustard. This property confirms that disinfectant is used to clean the property. Is The Grand Hotel located near the city center? Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Try again. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Prices are calculated as of 2023-01-30 based on a check-in date of 2023-02-12. Enjoy the quintessential Victorian experience of a traditional Afternoon Tea. The location was marvellous, not too far away from Riviera International Centre. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Yes, The Grand Hotel does have fully refundable room rates available to book on our site. One of the best massages ever - thank you Scott!! Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Yes, it is 0.5 miles away from the center of Torquay. This hotel offers canoeing, hiking and horse riding as well as cars hire services. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. Pets allowed on request. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM.