Hopefully, HBO will patch out the bug soon. This is a good option if you only want to remove the audio description from one programme, and not all programmes. However, if you dont want to listen to Audio Description, there is no way to turn it off. Your video should now be working properly. Do not select anything with audio descriptions next to it. HBO Max is used under license. Another reason HBO Max is describing everything is to generate hype for its upcoming launch. Start watching something and then press the Play/Pause button on your Roku remote. According to a WarnerMedia press release, WarnerMedia will continue building on these improvements in the months and years to come. Some bugs are remedied with new updates. To change the caption styling, choose your Settings icon , and then choose Closed Captioning. Are you on the latest version? Where In the US Can you turn right on red? Heres what its like to wear the Dyson Zone, Elon Musks giant payday on trial: everything he said in court, LGs gamer-friendly C2 OLED has dropped to its lowest price to date, Sam Bankman-Frieds former friends pleaded guilty and are cooperating in the FTX fraud case, How To Turn Off Audio Descriptions From Your Smart Television, Steps To Turn Off Audio Description In Smart Tv, Other Ways To Turn Off Audio Description On HBO Max. It also provides audio descriptions for people who are visually impaired. Check this video out for a step-by-step guide on how to turn off audio description on hbo max. Take a look at the images below from left to right to see a visual description of the process involved in turning off audio descriptions on HBO Max. Privacy Policy | Open the bitstream format in settings and apply Dolby digital. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Turn on audio descriptions Turn audio descriptions on or off during video playback Helpful? He then spent eight years as a content lead on the Windows team at Microsoft. For those who are unaware, audio description is a secondary audio track, which consumers can turn on and off, that narrates the scene in between lines of dialogue to help low-vision/blind viewers better understand the scene. Explain the problem in detail and check to see if they have a troubleshooting guide. That was happening for a while last month on my Android TV. See our ethics statement. The settings for subtitles and audio come up on the top of the screen. In the lower-right corner, select Audio and Subtitles.. Jump to Titles. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. You can wait for the problem to fix itself, but if it gets on your nerves, message the HBO Max service directly to deal with the glitch. Keyboard shortcuts You can use an external keyboard to navigate HBO Max and control playback. However, if the audio description is still on, then now is the time to contact HBO Max. Toggle the switch to the "Off" position. Open HBO Max and sign in to your account. The feature is introduced to narrate the gestures such as turning around, rolling eyes, winking etc. Second, use the arrow buttons to scroll down and select Settings. I'm using the app on Samsung Smart TV. It will also discuss the different things that you can do if the standard method of turning off audio descriptions on HBO Max does not work. Why cant I turn off Audio Description on HBO Max. You can also update the app by ensuring that automatic updates are enabled on your phone. Ensure that if you have Bluetooth on, then it is paired to your device and not anyone elses device. Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. Later this year, HBO Max plans to make audio description available across all supported Internet-connected TVs. Most people with a visual impairment use audio description to access television programmes, films and other content. Close the Settings menu and enjoy your show! Select Settings in the sidebar on the left. How do I turn off Audio Description on HBO Max app? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Under the "Audio Description" section, uncheck the box next to "On." The second way is to press the "Audio Description" button on your remote. HBO Max is also available at a lower price point than other streaming services. Press question mark to learn the rest of the keyboard shortcuts. Turn on audio descriptions in the Apple TV app Open the Apple TV app. Audio description is a feature that provides additional information about what is happening on the screen for people who are blind or have low vision. Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. A Roku essentially makes any TV a smart TV. These instructions are for those who have the HBO app installed on their phone, be it Andriod or iPhone. Change your settings so that just the language you want will play. For example, HBO Max has said that it will have a "personalized experience" that will recommend shows and movies based on users interests. To change the audio settings on HBO Max, follow these steps: 1. I just updated my HBOMax app on Apple TV and it went away immediately. The narrator also provides a brief introduction to each of HBO Maxs main features. Start watching something, and then press the Down button on your remote. Training customer service representatives on how to better assist customers with disabilities, which includes sensitivity training and assistive technology. Select Settings in the sidebar on the left. One unique feature that HBO Max announced is its use of a narrator. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. The first is to go into the settings of your television and disable the audio description track. Move down and choose the Audio and Subtitles icon. It can be used to describe the action, the setting, the characters, and the dialogue. If you can't turn off audio descriptions, it usually means a setting on your device needs to be changed. This has included not just the shows and movies that will be available, but also the features that will be included on the platform. Luckily, this can be fixed on any device that supports the HBO Max app. To find out how to change the caption styling, go to Xbox: Closed captioning settings. Los Angeles, April 1 - Last week, HBO Max became the latest streaming giant to add audio description to their content. A descrambler is a device that you can purchase which will remove the audio description track from the signal. Amazingly inexcusable bug for a company this size. I have a Roku TV and don't have this problem when watching Max on it, only with the ATV. Maybe there is something wrong with the soundcard in your device and this would pick it up. Customize subtitles and captions How do I turn on my headset mic on Xbox one? Its wide range of content and affordable price point make it a great choice for anyone who is blind or has low vision. If the above closed caption steps don't work, change the closed caption setting on your Samsung TV. Start watching something and then tap the screen. Let us know in the comments section below. How to turn off HBO Max? To do this, go to Settings > General > Accessibility > Caption settings or try pressing the CC button on your remote control (settings and remotes vary depending by TV model). A subreddit dedicated to HBO Max, the subscription video-on-demand streaming service from Warner Bros. Reinstalling will also give you the latest version of the app, so if you havent updated the app, reinstalling will do that as well. This should be the starting point for potential fixes of any bugs or issues with the HBO max app in the event that the above steps do not work. Third, you can go to the Audio Description Settings on your TV and turn it off. For shows and movies that have audio descriptions, the tracks can be turned on from within the caption settings at the bottom of the video player. Unfortunately, there is no way to turn it off. Follow the steps below to resolve the issue. Choose a topic and we'll recommend the best way to contact us. Those blasted subtitles keeps turning back on. Clear Cache from your phone or browser 5. Try reversing the ends of your HDMI/optical cable or using a different cable. If you want to switch on subtitles or audio descriptions, then under the subtitles, you can click on the English CC prompt. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. You can also turn closed captions on and off by pressing the Star button (*) on your Roku remote, and then choosing: On replay, Off, or On always. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe what's visually happening on-screen. I watched one of the movies last night and noticed after it was on. So I turn it off and it's fine for the rest of that episode or movie, but even if I immediately roll into another episode or movie, it's back on again and I have to turn it off. Fortunately, its easy to turn off descriptive audio. As an Amazon Associate, We earn from qualifying purchases. Here's how to do it. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). Like many other applications, HBO Max also requires updated versions for smooth entertainment. If unsure how to do this we suggest you: First, you can press the Audio Description Off button on your remote. 2. Audio Description and English. Ordered list. The word team gets bandied about so loosely that many managers are oblivious to its real meaningor its true potential. Disconnect and reconnect both ends of your HDMI cable. How To Play Spotify Through a USB on an Android, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. Scroll down and tap on Audio Descriptions. How do I turn off descriptive audio on HBO Max on Roku? If you find your Roku player talking to you, there are two possible explanations. Scroll down and select the "Settings" option. This makes it an ideal option for people who are blind or have low vision. It comes with a remote that you use just like a TV remote. I tried closing the app and reopening it. You just plug it into a USB port on a TV or computer to have access to all your favorite streaming apps. Audio description (AD) is a narration track that describes what is happening on-screen for people who are blind or have low vision. On the black screen, click on the messages-looking icon at the top right. Which method did you use to resolve the issue? All Rights Reserved. Use the arrow buttons on the remote control to navigate the System option and press Enter. Navigate with the arrow buttons to Accessibility and activate it by pressing Enter. Find the Narration or Audio Guidance or Audio Description feature and set it to OFF. Press the Exit button to save changes. And thats it! HBO Max has two different ways of disabling audio descriptions: one that is specific to individual movies and TV shows, and one that is global for all content. The rollout follows a settlement between WarnerMedia and blind individuals and advocacy groups that was reached last October. If you have a video that includes audio descriptions, Apple TV can play them for you. The HBO Max mobile app is on all major mobile devices and there is no difference between iOS and Android phones. Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. It let me turn off captions and select the description option and then select English and it stopped but I have to do that every time another episode or movie plays. Audio description will be added for more shows and movies in the future. For example, the HBO Max series "Lovecraft Country" uses a whimsical, light-hearted narrator to contrast with the dark and spooky setting of the show. Set the HDMI to 5.1. Select the Settings icon in the top right corner of the screen. The purpose of Audio Description is to help entertain visually impaired people who cannot watch the gestures of characters in a movie. HBO Max is a new streaming service that offers a wide range of content, including movies, TV shows, and documentaries. Select Screen Reader. I checked the settings and apparently Audio Description was turned on, which is strange since I'm pretty sure I turned that off. How do I turn off Audio Description on my TV? You can update the app, Clear Cache, Reinstall the app, Restart the App, Contact HBO Max Support or Sign Out And Sign Back Into your account. 2023 Vox Media, LLC. To change the caption styling, on your Roku go to Settings > Accessibility > Caption style. California Consumer Privacy Act | Press the Home button on the Roku remote. Start watching something and then click the screen. So if you are playing an item/movie/series and it is available in surround sound, sometimes the software does not know exactly what to do and gets confused. For more info, go to Roku Help: Closed captioning. Currently, the audio description option is only available on iOS devices, but hopefully the rollout will continue to all devices in the near future. This is happening to me aswell. Audio description won't turn off. At the time of this articles publication, all of the titles listed above now have audio description available. Here you can adjust the closed captioning font, color, size, and opacity. One feature that makes HBO Max stand out is its support for audio description. The fastest way to fix any problem with the HBO Max app is to restart it. May 15, 2022. Scroll using the arrows in the image below in order to see a visual representation of the steps below. Fortunately, there are easy ways to fix it. 24. Which class of storage vault is used for storing secret and confidential material? There are a few reasons. Check the Google Play Store or the Apple Store to update your version of the app. Signing out of HBO Max has been deliberately made to be as cumbersome as all subscription apps are. The Audio Description feature might be playing on the HBO Max app if you've inadvertently turned it on. You can follow these steps to solve this particular problem. The agreement called for at least 1,500 hours of described content on HBO Max by the end of this March, increasing to at least 6,000 hours by the end of March 2023. The neon bottle angled itself as the easiest way to lighten up your strands no salon appointment or box AnodizingPublished 10/17/2014Aluminum Surface Finishing Corrosion Causes and TroubleshootingIn this paper, a review of several process solutions, examining coolants, solvent cleaning, alkaline Blog Oct 27, 2018 1 0 10 0 #1 Ive held the power and down volume button, it buzzes after 10 sec but doesnt boot.