Called better business and state of SC. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Still no return calls. They just came to our room. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. With the average cost of a timeshare, you will have already made up what you paid for and more! The BBB has this "company" graded an F with a multitude of unresolved complaints. Book by 8/15 for travel through 12/15/22. Is this your company? I've had my bank account since 1975 and want to keep it. Pay only $199USDon your exchange fee when you book select Orlando resorts. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Points 3,000 . Dont Miss: Hicv Vacation Package Kissimmee Fl. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. We want you to share your story, with both the good and the not-so-good. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. 1 complaints for Palmera Vacation Club. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Help please. RCI members must redeem this exchange offer through the contact center. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. He seemed very nice and personable at first. We asked plenty of questions, figuring 4 heads were better than 2. They sat us down with our salesman in a large room. Please let me know what happened or who to contact. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Get direct access to Palmera Vacation Club through official links provided below. Interested in Palmera Vacation Club? I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. wisconsin. If I were you I'd get out of there as quick as you can. OMG!!! My wife and I was deceived and lied to, they are good at what they do. Verified customer. get quotes and more. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Scam Clue 3: A promotion claiming youve been specially selected for membership. Other restrictions may apply. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. We tried to fight it at that time, but we had signed a contractual agreement. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Why? Taxes, additional fees, and charges may apply. All rights reserved. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. He didn't listen to anything we said at all. He also danced around answering a lot of questions. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. I called in late November and was told that my dates were not open to call again in January. The price level of this organization is high according to consumer reviews. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. They have their own points system to be used within the resorts that are on Hilton Head. Does anyone else have experience with this and any advice? Just went through a similar situation as you. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. We have excellent credit and I don't want this to ruin it! Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Perhaps, the finest resort community along the Atlantic Coastline. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. TUG saves owners more than $20 Million dollars. Bottom line: Palmera VC is a scam. Don't have an account? We have had two BAD ENCOUNTERS with Palmera. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Category Timeshares & Vacation Clubs. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Barcelo bought out Occidental right . On their websites, both businesses proclaim the best deals on vacations. Sign up for free now, Sign up for free to participate on the website. Initial Palmera Vacation Club complaints should be directed to their team directly. Make sure any club youre considering can pass an easy scam test. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. After all, it's not their money but yours. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. We didn't start to look into it more until we got home Sunday night. All Rights Reserved. Palmera Vacation Club. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Use this comments board to leave complaints and reviews about Palmera Vacation Club. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. It was basically, sorry sucker attitude. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. more, You seem to have JavaScript disabled. What is the cost??? Reporter3228572. Like a free stay and Hilton money? Sign up for free now, Sign up for free to participate on the website. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Clear all 2023 RCI, LLC. We didn't start to look into it more until we got home Sunday night. The only outcome youve been selected for is a fleecing. You can find contact details for Palmera Vacation Club above. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. We are dedicated to delivering vacation memories that last a lifetime. Scam Clue 4: A promotion demanding that you act now or lose the deal. This is not the first time that we have had issues with getting people to respond, Desired outcome: May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Contributions should be appropriate for a global audience. To be updated with all the latest news, offers and special announcements. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Down and my maintenance fee. Offer void where prohibited by law. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Good luck! Others, however, ask you to pay big up front for some promised future benefit. Reply. Coral Sands was sued, alleging fraud back in 2006. Phone number +1 888-887-2563. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. So he takes us to another person so we can "check out". This will surely increase the credibility of your complaint. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. This fact does not disparage the company in any way. The lady I spoke too had no interest. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. As a matter of policy, BBB does not endorse any product, service or business. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. For a better experience, please enable JavaScript in your browser before proceeding. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. *****. Don't have an account? Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. I became a member in 2015 and was generally happy. The trading power we were supposed to have with RCI was incorrect. You can call member services, leave messages and never get a call back. No. BCA has no information regarding government actions at this time. We bought 3,000 points for around $13K. Do we have any recourse to either go back to original rules when we joined or get out of contract? They were looking for Maintenance fees. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. BBB Business Profiles generally cover a three-year reporting period. Contacts:There are no additional contacts. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Should I contact the finance company as well to let them know we have canceled the contract? to the resort just about 1 year later and went to the sales office The guy then became upset and challenged us why we could base our decision based on something online. Useful. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. This post has been removed at the author's request. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. He wouldn't take that. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Keep in mind, a timeshare is not a financial investment. purchase it back from us. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. You May Like: What Is The Cheapest Caribbean Vacation. Desired Settlement: cancellation of contract with no negative credit report filing. I submitted a certified letter to the company with no response. A lot of robocalls are currently making this pitch. Seller of Travel Reg. Exchange: CST: 2046555-50. Claim it and get a lot of features. Login. This review was chosen algorithmically as the most valued customer feedback. We put down $1200 on our credit card and signed the financing paperwork for the rest. How much do you spend normally on your hotel? This review was chosen algorithmically as the most valued customer feedback. I should be able to sue myself out of this contract since they did not sell my current time share. However, I cannot afford this. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Please visit RCI.com for details. Learn how the rating is calculated 1 complaint. Already have an account? Click here to explore the Palmera Portfolio. Theyre selling pie in the sky, and Marie Callender is better at making pies. My points being correct. Load More; Browse for Rent Browse for Sale Add Your Property. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. I'm tired of the lies. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? We wouldn't budge. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. They responded recently they dont purchase timeshares. I am still suffering with cancer issues and cannot pay my medical bills. Nothing has been done and calling makes it clear no one cares. Argentina Australia Belgi (Nederlands) Belgique (Franais) Mr sheldon kept on with his attack he threaten to f- up our credit. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Desired outcome: No. get quotes and more. After purchasing, I was told to just click Book Me and schedule my trip. In reality, timeshares are not bad. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. What is Palmera Vacation Club's Instagram? Extra VacationsSM getaways prices are based on a seven-night stay. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Theres nothing worse than a cramped hotel room and lack of personal space. Our friends did, for sure. We purchased a timeshare with Palmera. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Cancel.We want out of Palmera. No: TAR-6309. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Need to find a different location? And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Vacation Club membership. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Learn More. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. Congrats on finding TUG. Hawaii TAT Broker ID #TA-023-193-6000-01. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. ST-26552. Complaint Resolution Index (CRI) Explained. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees.