Mental health, community and child health, Rio Electronic Prescribing and Medicines Administration (ePMA), Rio Criminal Justice Liaison and Diversion Service (CJLDS) Screening, Clinical Lead, Berkshire NHS Foundation Trust, Community Psychiatric Nurse, Berkshire NHS Foundation Trust, mental health, child health and community care. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. This cookie is set by GDPR Cookie Consent plugin. ", Dr Reza said that the introduction of new systems inevitably required a big culture change. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. IntroductionElectronic healthcare records from the UK are accessible to researchers via a number of platforms, but these platforms typically include data from a limited subset of health and care services. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] All clinicians involved in the care of a patient write into the same care record, which enables a care plan to be created more quickly. Home; About; Gallery; Blog; Shop; Contact; My Account; Resources /F1 9 0 R We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. You can work more smartly, removing the need for written records and charts, which lets practitioners spend more time with patients, improve care and safety and save time and money. Go to the patient's Clinical Portal C},~w3v1tJ&2rb]J >> /Filter /FlateDecode . Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community. LSCFT (The Trust) is a large NHS Community Trust providing services to the people of Lancashire and South Cumbria. We use cookies on this site to enhance your user experience. Were already seeing improved interoperability between internal systems due to the flow of data the system provides. /GS7 3 0 R Risk ratings of Low, Medium and High are no longer required, and so have been removed. Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. Six mental health trusts went live in October 2007; with Oxleas NHS Foundation Trust one of the first to complete the switch to electronic records. It's completely changed the way that we document within community nursing services, which enables us to provide better quality care. x\o7n?j7@cA5M+:Yv+)=]=!%7E/]&5{z2.>Lb~y^__7gI0L2$sYU`7Og36\Jn= AZewPb~`n2iF3kAmAC0HIXJe$?nec=,rM4zgtQ;R5gjAUJ{6}fDu%>sd%4&. By clicking on a 'case' Sometimes its very difficult for us all to catch up and see how patients are progressing.". From within the RiO Patient Record, select the JUYI tab: %PDF-1.5 It also allows you to see a record of their mood between conversations, giving you a full picture of their mental health so you can make early interventions. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Sharing data usually requires manual access and duplicate data entry. A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. Diploma of higher education in mental health nursing The Rio integration was key to increasing adoption within the trust and improving staff experience using the software. When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. /ExtGState Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. Rio Mobilise enables us to do that. and practice new skills all without leaving your desk! The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader /S /Transparency The cookie is used to store the user consent for the cookies in the category "Analytics". hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies. We appreciate all the feedback given. - The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. Your PPE will show you how to access this. Unfortunately, your shopping bag is empty. /Image33 5 0 R Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. With live online, you can interact, ask. It should only take a minute or two to complete. /Tabs /S /F3 11 0 R "These six London mental health trusts now have a modern IT system to support key clinical services. Specialty - if you work across specialties/services, select the one applicable to this patient note. With this improved flow of information between the trusts, patients stand to gain improved access to services and a better treatment experience. /Length 3316 We'll assume you're ok with this, but you can opt-out if you wish. PMVA Training: What is PMVA training? /F7 8 0 R All eLearning modules use dummy data. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. With ESR Without ESR How to obtain a Smartcard: To obtain a smartcard staff will need to email: rio.support@berkshire.nhs.uk or call 0300 365 2438 and choose option 2 and request an appointment. Setting 12 "early adopter" NHS acute hospitals and specialist care settings studied over two and a half years. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The cookie is used to store the user consent for the cookies in the category "Other. %%EOF This category only includes cookies that ensures basic functionalities and security features of the website. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. Making RiO easier to use. Electronic patient records (EPRs) are medical records and notes that are stored in a digital format instead of traditional paper document bundles. gs 2-l6IRyJ!TB:?Z_IIcAoAs0Ag ~!/MP.vC{m^o5Zez|b$23 Vh]KST"dRg=W/i7j_!3./BxXU@Q~>{2@Df%HzxG~J-Ij%?g\6? Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. A wide range of clinical and professional training is available for: nurses, doctors, psychiatrists, therapists, psychotherapists and psychologists. Find out more here. /StructParents 1 With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. Necessary cookies are absolutely essential for the website to function properly. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. This cookie is set by GDPR Cookie Consent plugin. $se $$D20m UQDg`4 The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. Once you have your Trust password you can complete the RiO overview e-learning module on COMPASS. You need to state when submitting your certificate, which Service / Location you are. We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. We use cookies on this site to enhance your user experience. Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time. This allows individuals to reach their full potential while ensuring staff are equipped with the skills to meet the demands of patients. /XObject A leading electronic patient record system for secondary care, it operates acrossmental health, child health and community caresettings and interoperates easily with other systems. Data sources Data were collected through in depth . Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. << This course is delivered live on-line with a trainer and can be accessed via a PC,Macor Tablet. We deployed an Electronic Document Management System (EDMS) in 2007. Old Street /F2 10 0 R As part of our commitment to providing youthe best possible RiO experience, we are doing the following: The Risk Summary form has been updated in line with our Suicide Prevention Strategy. This has already brought tangible benefits to patients and the people who care for them. %PDF-1.5 The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. Using RiO has improved our immunisation data recording from around 24% to 80% in some cases, strengthening our recent Measles Outbreak Plan, which is targeting non-immunised children. Tameside Council Offices NHS London says the systems provide part of the foundations for the NHS Care Records Service. Andrew Dickers Kent and Medway NHS and Social Partnership Trust Using Tablets in the District Nursing Service Sue Horbury Oxleas NHS Foundation Trust Monday 9 February 2015 Twitter: #transformLDN . Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. endstream endobj 200 0 obj <>stream My ESR Page last updated: 24 Aug 2022 Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. ", Dr Morris Zwi is a consultant psychiatrist at South West London and St Georges mental health NHS trust, added: "The new system is especially useful in cases where many health professionals are involved, for instance in eating disorders. The Rio Mood Diary is easier to get safety plans to patients, with mobile working, we dont have to write it all down, its there for the patient on the app straight away. We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. Click here for more information about how we use cookies on our site or read our privacy policy here. Some mental health trusts had started to merge these records, to reduce the clinical risks that this situation had created. If you do not, this may delay your access to Rio. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. RiO in a mental health trust: Dr Hashim Reza. In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field Our Rio EPR system was developed in collaboration with many healthcare experts. This has resulted in more secure, efficient communication between different teams and improved risk assessment, resulting in better patient care. It does not store any personal data. /CropBox [0 0 595.32 841.92] Improve patient engagement and reduce costs by up to 80%, using artificial intelligence to transform patient services, automate conversations and improve patient care. Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. This is a continuing process which will improve patient care and allow the clinicians working for the trusts to work in a more efficient way. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. HV]o0}pmDn#4a&i &B1Zt&*M5{v>M.4KiBQ You also have the option to opt-out of these cookies. /F6 13 0 R endobj When we started RiO within our childrens services in August 2007, we quality checked and aligned our immunisations with the data from GPs. This website uses cookies to improve your experience while you navigate through the website. NB: Your login details will only be distributed to you on submission of your results certificate. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Improving population health through successful partnerships. Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. F52cX=sigpkYnfmdqmN Ps-f 7p ! Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. But opting out of some of these cookies may affect your browsing experience. e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f Each patient works with at least a psychiatrist, dietician and family therapist. Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. We also use third-party cookies that help us analyze and understand how you use this website. endstream endobj startxref Actual test kits. << The Skype for Business Learning Series will provide you with . - The system is significantly more user friendly and quicker than the old system and is being used by many more staff. An understanding of the patients daily mood patterns is an important aspect of the care process. Further info can be found in the staff privacy notice on the trust intranet. ]s:AQ=AJP \s{X=z *MpSN{i{ 'sCi]Z2koG>sr)~$M9$( GnX{~8}^P50+"R#ryHQC\3>~U;x{a'3O",U ehyG\K.Z[rX>=-j^=I6$mY345Z-xXA)]Jt}A_+TMYS2dDm1B@:{cfH)A|VTcp4-w/. Only available if your organisation has access to RIO. endobj include the letters 'NHS' within the written version of the name. It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. xZ[oF~70b3p&.tEm53C(naX}F~^J\~8?{F2/pw~&E? I can complete my work no matter where I am, without signal. Lambeth currently has 1,054 staff now using the RiO system. Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system.