The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. My Roku TVs (3) never give me issues. My Firestick is stuck on the black screen with logo??!!! To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. Thats a storage issue?!!! It just blinked out in the middle of a program, and nothing I do works. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. The constant rebooting is usually because of the external drive issues. I have contacted Amazon and they say wait a few hours. I also just put fresh batteries in the remote, just in case. 17-06-2022 Give us your status below and tell us what is happening. Copyright 2007-2020 STV. Sometimes a Fire Stick takes a while to load or install updates. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. You can try restarting your WiFi router as well. Will not purchase again. A laser TV is essentially a laser-powered ultra short throw (UST) projector. Soo frustrating. My fire stick worked fine just yesterday but today it was stuck on black screen. 17-06-2022 Cookie Info: To find out how to manage cookies, see our cookie policy. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. 07:39 PM No more black screen! A working Fire TV Stick is great, but its useless without your favorite media streaming apps. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. If your network wont connect, ensure that you are entering the correct password. Mine is doing exact thing. Help? Clear the Fire Stick cache. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. Poor fire stick device. Very disappointed!!! Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Because frankly I dont trust that buying a new remote is going to fix the problem. I tried powering off for several minutes and then start again. same thing here, push home button & just blinks a red light for a while, thats it. Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. Internet good been restarted several times. How to reset or else. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! 10:30 AM I have new batteries and checked the connection in the back. You may need to re-pair your app remote with your Fire TV Stick if it is not responding. Looking at all these comments they are all recent. First, you can uninstall and reinstall the app; then, try restarting the device. All I get is a flashing screen. I need a factory reset asap. Now I turn it on and nothing happens its just a black screen. The service provider and seller, no one is responding. Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. Problem is then I have to disconnect everything else. This cleans up the temporary files stored on its storage and helps you start afresh. Ive tried everything from disconnecting everything but nothing happens. Turned it on the tv screen displays amazon. This is now my 3rd broken firestick in about 6ish years. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. In Tv screen only shows Amazon but not working. TV thinks my Roku is an Apple TV - how to change? in. The other, doesnt respond 80% of the time. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. Be sure your TV is turned on. From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. You'll be presented with a web address and unique 5-digit code on your TV screen. Didnt help. Uninstall the application by following the steps above, but select the Uninstall option for step 6. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Having the same issues. I have tried everything, the remote is not functioning at all. Was this answer helpful? Gets to grayed out profile icons. I just bought a brand new one and tried setting it up on 2/25. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Im so tired of this! This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. Nope! You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Finally, the nuclear option. If you're still having issues, try rebooting and resetting the device. * Windows devices that do not support Wireless Display (WiDi) Its also recommended to make sure youre using the included power adapter and power cord. It says home not available. Note; If youre already registered for an STV player account, youll be asked to enter I also changed the batteries even tho they were not that old. Amazon helpful but Im about to bin the firestick and just buy a smart TV. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? Follow the directions that are posted above. Im not even sure where to go to fix this issue. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) I am working my way through the troubleshooting online guide to no avail. Worse than being stuck with a boot logo is being stuck with nothing. We recommend working through this list of checks and fixes in the order outlined below. Wait 10 minutes. Its stuck on the updating screen and I factory reset it twice. Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. . Then I guess that is why mine is not working!! Try changing them for new batteries to see if this fixes the problem. Ive tried everything as well. No charge! Mine is doing the same thing I dont know what to do either help my kids love the fire stick. They recommended to buy a new one. Step 6: Reinsert your remotes batteries. Time Machine vs Arq vs Duplicati vs Cloudberry Backup. How do downloads work? Help my tv screen now only show tvfire and nothing else remote no longer working. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Mine is stuck downloading an updated. This is a known issue we are currently investigating. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Step 4: Follow the on-screen prompts to complete the process. Mine has been acting up since it updated on Monday, June 27th. Update your Fire Stick and its apps. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. March 1st and my stick says installing updates. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. May change to ROKU. Ever since Amazon updated their home menu, none of my fire sticks respond. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. Search our help centre for help with out web site, Mobile apps or TV apps. Thanks! Then stopped within 30 seconds. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. Ive changed batteries, tried the select/ play button. How do I link my smart TV to the STV Player? How do we get them to do that? My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. STV Help and Support. What do I do? I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. Tried everything above, not working. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. This Fire stick seams to only work smoothly with Amazon Prime. But I cant register it again. Step 1: Download the Fire TV app for Apple or Android. My remote will not change to any other channel. Tried the trick of holding the selector button and play/pause button together still nothing. Ive done every update, changed batteries, you name it, its been done. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. Everything seemed to be good then all of a sudden it went to blank screen. Why??? You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. I went to my garage and got my 12 pound hammer and smashed it to its. 1000s of hours of shows available only in the app. It really is a great product. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. Step 1: There are a few devices that do not support screen mirroring with Fire TV. Im having the same problem and it just began happening last night. Have you had many issues with your Fire TV Stick? It finally updated. 7. Hi@Maz6 you certainly have the latest firmware. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Were going to look at the seven most common problems that Firestick users experience. I am using the power supply that came with it. At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. These errors are. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. 01:55 PM I have same issue except now it is stuck spinning on the firetv logo screen. I too had issues with my Firestick. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. While you're on the main screen, select the Settings option at the top. I think Amazon put out some shit OS that screwed so many devices. 06:11 PM Is there any other easy way to factory reset?? That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. If you are having this issue we would Look the for the red me too today! Click on the 'Join STV/Sign in' button. my firestick is 6 months old and has stopped working, Ive tried everything. It has done this since I got it. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Frustrated and really annoyed. Wtf? 13-01-2021 checked internet unplugged everything, it is ok with Netflix just TV channels. Just contact Amazon they gave me a new remote and all is fine now. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Your. TV and internet working fine. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. Step 3: Open the Fire TV app and select an available device . Bought a new one and same thing. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! However, any affiliate earnings do not affect how we review services. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. He writes about Windows 10, Xbox One, and cryptocurrency. Even tried deleting apps and clearing cashes. New 4k fire stick and it keeps going to the restart screen. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. I an only get a flashing screen. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. Mine worked beautiful until today. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. Last time I used the stick, I allowed it to update and it was just fine during that session. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. I noticed the difference during that change too. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. Prior to trying to watch the mentioned program the fire stick worked fine! Be sure you're close enough to the TV and there are no obstructions. No problem. Click on the Join STV/Sign in button. Step 2: Navigate to Applications > Manage Installed Applications. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. Step 2: Release the buttons and wait 60 seconds before continuing. It seems there are a flurry of the same problems just now. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Try updating to this through Home > Settings > Support > Software Update > Update Now. I kind of thought that was the reason because it worked perfectly fine when there was no snow! It would be an awesome product if all the bugs were worked out of it. It wont even let me try to reconnect my Wi-Fi. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. Unpacked the Firestick and set it up correctly. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. Also get buffering, no internet collection, apps not working. Did EVERYTHING in this article, nada. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. There is differently a glitch with the STV player and the samsung software. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. I did all the items listed on site. Mine arrived yesterday and is stuck Downloading the latest software. If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. Not have Hulu, Netflix, showtime, discovery and two more apps? The Fire TV will automatically pair with the remote. 03:13 PM I have the same issues as everyone. - last edited I tried everything and still get only the logo. I only have firetv showing up on my screen and been reading for a long time. My fire tv asks for registration after several days being registered. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. Waste of money. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Sorry we couldn't be helpful. Finally, check that your WiFi router is compatible with your Fire TV. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. Open it. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? It works like it did 6 years ago. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. Once the device is set up, check to see if your problem has been solved. Ive unplugged the stick from power and changed HDMI ports then changed it back again. when i put my 4k max factory default it goes back to main screen, it wont let me do it. Very frustrating as I have to reboot the stick. I dont want to screw up two of the other tvs? ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot I have tried resetting, rebooting, etc. Ive done everything still not working.. fed up. My newer firestick is still working fine. Im curious if youre happy with it? The system is stuck on updating the Firestick and will not let me do anything, with the remote. My fire stick has quit working. Now on my second new Firestick, having returned the first one due to issues. Changing HDMI port and batteries did not help. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Now it constantly crashes and restarts. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! You can get cheaper deals if you sign up for longer than a month but that all . If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. - last edited Mine worked fine until the first of the year. We'll update you here when there is an official ITV Player outage. Yup, same here. Doesnt load, kicks me out of being registered, and Im getting tired of it. Hi Chris, tv details as follows, not tried resetting the hub, should I? in. Casting content to a Fire Stick from a smart device or computer can require extra work. 09:06 AM I just got another new firestick and Ive got a Toshiba tv. I have a rental house where most annoying is the fact that the live menu is not working. A restart can fix many loading issues and the black screen bug. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. Same problem. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. This process essentially restores the streaming stick to the way it came in the box. * Android devices that do not support Miracast. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. 12:20 AM Came back after being gone most of the day. A restart can fix many loading issues and the black screen bug. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. Doesnt even give me a menu to select from. The last resort is a factory reset. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. ) in. Did a factory reset. Since the Fire Stick itself does not have any buttons on it, the only way to restart the device if the remote isnt working is to unplug it from its power source and let it restart once its plugged back in. It was working well two days ago. Now its time to watch all your STV favourites and explore all our STV Player exclusives! Restore the Fire Stick to factory settings. The best soundbars 2023: which should you buy? If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. Experiencing this on three different tv models and brand new fire sticks on two of them. We are independently owned and the opinions expressed here are our own. Either China or Russia. Now wont initialize no matter what is done. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. This will solve many of the most common issues. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. Then, sign back into the network to reconnect to it. Should I not buy movies? Also, have you tried a Smart Hub reset of the TV? This, too is a new development. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. How to Fix It When a Fire Stick Is Not Working. Your Account 4. How do I fix sound delay on my Fire Stick? Copyright 1995-2023 All Rights Reserved. 03:45 PM Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Get the Latest Tech News Delivered Every Day. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. It is very convenient having tested . IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Check your TVs HDMI input. Step 3: Select an app that's not loading on Fire TV Stick.. Why is Chromecast not showing on my iOS app. Im having the same issues lately! This email address is currently on file. Just launch. Use a direct power source. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. My old Firestick without Alexa works fine!! Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. I get stv player but old version and can't seem to update. Tried literally everything. Cloudwards.net may earn a small commission from some purchases made through our site. Reading, learning, fixing stuff, volunteering to help others, etc. If the video keeps buffering, first reboot your device. It looks like we are all having issues this month. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26.