Whenever you see the Live Chat tab, you can send us a message and be instantly connected. Telephone Banking is a great way to complete your daily banking transactions, anytime 24/7. Terms & Conditions | Disclaimer & Internet Privacy Statement © The Hongkong and Shanghai Banking Corporation Limited 2002-2021. HSBC provide telephone banking services and can help you check your account information whenever you need it. The Hongkong and Shanghai Banking Corporation Limited, 2002-2019. HSBC has set the following maximum daily transfer / payment limits per customer: Personal Internet Banking / HSBC HK Mobile Banking / phone banking Transaction Type Maximum Daily Limit per Customer Transfers between your own accounts (including joint accounts)28 Up to available balance For more details please read our Cookie Policy. Access the full range of automated banking services or speak to a customer service officer, all on a single number. If we’ve not met your expectations, we want to know about it. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. The Hongkong and Shanghai Banking Corporation Limited  2002-2021. Easily browse our help topics to learn more about our products and services, or simply contact us to ask a question. Book an appointment at your nearest branch prior to your visit. A notification will be sent to the customers' pre-registered mobile number and/or e-mail address once the transaction is completed. ... (TRB) is calculated based on the balances in the accounts maintained with HSBC in Hong Kong by a company with the same business registration number. Access HSBC’s expertise with our extensive suite of banking solutions including specialty banking centres, internet banking, phone and self-service banking. You must use these two codes to register for HSBC Personal Internet Banking. HSBC is the largest bank in Hong Kong, and one of the leading financial services organizations in the world. Existing HSBC Premier customers please call us on: 0345 600 61 61* Lines are open 24 hours a day *From outside the Channel Islands & Isle of Man +44 1470 697139 . 'Smishing' texts may additionally try to entice their target to click on malicious links, activating trojan viruses which can steal passwords and other high-value data. Get a better banking experience by sharing your thoughts with us. All you need is your Hong Kong ID and you can start banking instantly, without the hassle of paperwork and complicated procedures*. Texts and phone calls can be used maliciously to facilitate theft and fraud. Download the HSBC HK Mobile Banking app now, Download the HSBC HK Mobile Banking app now Download, Social media community rules About Twitter Social media community rules This link will open in a new window, Terms and conditions About Twitter Terms and conditions This link will open in a new window, Social media community rules About Facebook Social media community rules This link will open in a new window, Terms and conditions About Facebook Terms and conditions This link will open in a new window. Questions about how the coronavirus is affecting your finances or our services? Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. HSBC fully co-operates with the HKMA and the FDRC in the handling of complaints. The HSBC HK App makes mobile banking even more spontaneous and convenient. HSBC Jade customers (852) 2233 3033 HSBC Premier customer (852) 2233 3322 Other customers   (852) 2233 3000, Send a message through email messages in Personal Internet Banking, Service hours: Mondays - Fridays 9 am- 5 pm (Hong Kong time) excluding Hong Kong public holidays. Ⓒ Copyright. We are required to send you a text message notification when you carry out these transactions through phone banking: Please update your mobile number using Personal Internet Banking or phone banking during office hours. 繁體. HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. Business Internet Banking A fast, secure and cost-effective way to access your accounts and manage your money. Drop by and meet us in a branch closest to you. Sign up for an HSBC account today. HSBC will verify the identity of every customer with the PBN and PIN. Mobile banking. Just use any bank account or credit card number registered in your name plus your phone banking PIN to access the service. Enter your 12 digit account number or 16 digit credit card number or 10 digit phone banking number followed by # then Select 1 to enter T-Pin About WhatsApp This link will open in a new window, Terms and conditions About WhatsApp Terms and conditions This link will open in a new window, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, And your nearest Express Banking location, Careers, media, investor and corporate information. HSBC Voice ID is now available. Security Device Tips. Open your first HSBC Expat account and get £200 on us* - when you fund £50,000 and register for digital banking within 3 months of opening your first account *Or currency equivalent. If we don’t have a valid mobile number from you to send an SMS text message notification, you won’t be able to carry out these transactions using phone banking. Please note that SMS may take longer to receive overseas. All rights reserved. Whenever you see the Live Chat tab, you … Manage your HSBC Expat accounts easily and securely with our online banking, mobile banking and 24/7 phone banking services. Ticking these boxes also registers you for eStatements and eAdvice so that you can manage all your accounts from one place, online 4.. : Step 2 Key in any one of your HSBC business banking account(s) with your 6-digit Phonebanking PIN. For security and so you can gain instant access to phone banking, resetting your PIN will also reset your phone banking transfer limit for non-registered third party accounts to zero. All rights reserved. Transfer up to RM200,000 online daily! 'Vishing' calls try to alarm recipients into making payments or providing important financial information. 1 You need to activate your Mobile Security Key before using 'Chat with us'. We're here to help. Transfer from HSBC account via telegraphic transfer, instant transfer, DuitNow and interbank GIRO to third party and other HSBC account. Please wait patiently or call later for assistance. For details, please contact our phone banking customer service officer. Your TRB includes the following: The app’s Mobile Security Key enables you to log on and enjoy mobile banking instantly without having to go to a branch in person or carry a physical security device. What topics can we help you with on WhatsApp? Questions about how the coronavirus is affecting your finances or our services? It is issued by HKAB (Hong Kong Association of Banks) and the DTC Association (The Hong Kong Association of Restricted License Banks and Deposit-taking Companies) and endorsed by the Office of the Telecommunications Authority. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. … Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. HSBC HK Mobile Banking app (HSBC HK App) Instant mobile account opening: You can open an account in 10 minutes with your mobile anytime, anywhere. Whether you want to open an account, have a question about your credit card or need to know more about a loan, we’re here to help. HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. Welcome to HSBC UK banking products including current accounts, loans, mortgages, credit cards. By continuing to browse this site, you give consent for cookies to be used. There are times when it's nice to do your banking in person. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help.. Brexit transition period - HSBC Expat will continue to service your banking needs during this period.Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. Visit any HSBC branch to restore your previous limit. The CoP promotes good practice. Download HSBC HK Mobile Banking for Android to a brand new app with speed and reliability at the heart of its design. No more waiting on the phone for answers! Also Premier and Advance banking and more… Tell us what we can help you with today, then choose how you’d like to contact us. ... ("FDRC") on the Unit 3701-4, 37/F, Sunlight Tower, 248 Queen’s Road East, Wan Chai, Hong Kong. The Hongkong and Shanghai Banking Corporation Limited  2002-2021. Call us and experience the freedom that HSBC can offer you now. HSBC Advance and HSBC Personal Banking You can reset your PIN by calling the hotline number, or at any HSBC ATM in Hong Kong. Starting from 20 November 2016, to complete the below designated instructions via phone banking, in addition to verification of phone banking PIN or Voice ID, we also need to verify the one-time passcode sent by SMS. When you register for Personal Internet Banking or Phone Banking, you will get a 10-digit PBN code for Phone Banking and a 6-digit PIN code. A single number for all your phone banking services. For more details please read our Cookie Policy. By continuing to browse this site, you give consent for cookies to be used. T&Cs apply. Telebanking Express banking Remote Engagement Service Security. For security and so you can gain instant access to phone banking, resetting your PIN will also reset your phone banking transfer limit for non-registered third party accounts to zero. Banking with HSBC is easy at home, in the office or on the go. Campaign is open to all HSBC customers who have registered or will register HSBC online banking and/or mobile banking and perform Eligible Transactions with minimum amount to earn entries. Access your bank account, deposits,  make transactions and payments over the phone, Make enquiries on Personal Internet Banking, Make personal loan, mortgage and other enquiries, Manage your investment and credit card services, Code of practice (CoP) on person-to-person marketing calls, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, And your nearest Express Banking location, Careers, media, investor and corporate information, Use any of your ATM or credit cards and respective PIN to register, Transferring money to an unregistered third party account, Making a bill payment to a merchant in the Securities and Brokers, Sport and Leisure or Finance Company categories, Change personal information and address (including mobile phone/residential telephone number/work telephone number, e-mail address and correspondence address), Phone banking non-registered account transfer, Standing instruction modification (amount increase), Change personal internet banking security details, Security device activation / Mobile Security Key activation & reset, Bill payment for designed merchants - 'Finance merchants', 'Securities broker', 'Sports and leisure'. Tell us your complaint and we’ll get back to you shortly. Access HSBC’s expertise with our extensive suite of banking solutions including specialty banking centres, internet banking, phone and self-service banking. Please ensure you have a valid mobile phone number updated in your bank records and get your mobile phone ready to carry out the transactions. Business Internet Banking: Easy access to your account and new tools including activity tracker, business insights and offers that are tailored to your business; HSBC HK Business Express mobile app: Biometric log on for easy and secure access to manage company accounts on the go ; WeChat Banking and Notification Service: Stay updated of your account activities even when you are on the go © Copyright. Starting from 20 November 2016, to complete the below designated instructions via phone banking, in addition to verification of phone banking PIN, we also need to verify the one-time passcode sent by SMS. HSBC website and Online Banking. 简体. To set up a telephone banking security number or for any other general queries, please call us on: HSBC Premier Banking. Issued by HSBC Bank Malaysia Berhad 198401015221 (127776-V) (”HSBC”) 1 HSBC Digital Banking 2020 Campaign Terms and Conditions apply. We're here to help. We use cookies to give you the best possible experience on our website. FAQs for new HSBC customers. Sorry for the inconvenience. ... Download the HSBC HK Mobile Banking app now Download the HSBC HK Mobile Banking app now Download. Limited offer ends 31 March. The HSBC HK Easy Invest App (“Easy Invest”) and the contents of this material/correspondence are provided by The Hongkong and Shanghai Banking Corporation Limited (“HSBC HK”) for the use of existing HSBC HK customers only. This link will open in a new window. Getting started Online banking demo Services. All rights reserved. HSBC HK Mobile Banking app. With your feedback, we’re able to keep improving and serve you better. Use Chat with us1 and it's as easy as texting a friend. # If you have changed your mobile phone number and the pre-registered one is no longer available to receive the one-time passcode sent by SMS, please update your new mobile phone number using Personal Internet Banking or visit our branches during office hours. Due to high traffic volume, some customers may experience a longer waiting time when calling our hotlines. What topics can we help you with on WhatsApp? HSBC Malaysia app Online banking. Important Notice: Enhance the security of Phone Banking. Read the Terms & Conditions for HSBC Personal Internet Banking and HSBC's eStatement & eAdvice service and if you accept them, tick the boxes "I have read and accepted the Terms & Conditions". © Copyright. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. No more waiting on the phone for answers! Voice ID uses advanced voice biometric technology to verify your identity with your unique voice. With a wealth of local insights backed by a seamless global network, it’s here to meet all your banking and financial needs, wherever in the world you are from. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings. Visit any HSBC … Step 1 Call the enrolment hotline (852) 2748 8260 for registration. We use cookies to give you the best possible experience on our website. You can reset your PIN by calling the hotline number, or at any HSBC ATM in Hong Kong. JomPAY DuitNow FPX More ways to bank. Generate your Phone Banking Personal Identification Number (T Pin) HSBC's Phone Banking numbers are accessible 24 hours a day, 7 days a week*. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Simply JomPAY with HSBC via online banking and the HSBC Malaysia Mobile Banking app. Access HSBC’s expertise with our comprehensive suite of banking solutions including specialty banking centres, internet banking, phone and self-service banking. Joint account holders also need to provide separate identity document numbers or dates of birth. HSBC Premier customers can see when the counter is available, get a ticket and book a counter-service appointment, all before arriving at an HSBC Premier Centre. Just call us at 1-888-310-HSBC (4722) to pay your bills, check your balances*, open a new savings account or even purchase a GIC - all on the phone. With one single PIN, you can use it even when you set up new accounts and services. Getting in touch Close. 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