An average of 80 percent of Southwest passengers are local passengers— only 20 percent of all passengers are connecting passengers. Related: Southwest Airlines expands again, adds three more cities to its route map. Photo: Southwest Airlines. (Image by Edward Russell/TPG) “It’s not a hub like [Dallas/Fort Worth] is a hub for American [Airlines],” Watterson told TPG in an exclusive interview. Southwest has complimentary pretzels on all flights, and most flights have free Nabisco snacks. [55], On June 22, 2011, a March 25 recording of an in-flight transmission of Southwest pilot James Taylor apparently unintentionally broadcasting a conversation with his first officer was released to the press. Media contacts. The lawsuits were resolved in 1970, and in 1971 the airline began operating regularly scheduled flights between Dallas Love Field and Houston and between Love Field and San Antonio, and adopted the name Southwest Airlines Co. As of December 2020[update], Southwest Airlines flies to 107 destinations. [49] All these different management strategies can be seen as means of differentiation from other competitors in order to gain competitive advantages. Southwest Airlines will begin flying out of George Bush Intercontinental Airport in 2021. This is higher than most airlines, where many passengers connect in hub cities. [44] The aircraft maintenance technicians are represented by the Aircraft Mechanics Fraternal Association (AMFA). [27] Southwest Airlines renamed its frequent flyer program Rapid Rewards on April 25, 1996. The airline was considered among the ten safest airlines in the world in 2012. Best). [5][35] Chris Sloan of Airways Magazine stated it is "as much a living, breathing museum and showcase for the "culture that LUV built" as they are corporate offices."[36]. The LEAD Center has the capacity to house and support 18 flight simulators. [73][74], On December 29, 2017, a family was removed from a flight from Chicago Midway Airport to Santa Ana, California, because of an unconfirmed lice accusation. Southwest Airlines is lifting the threat of furloughs or pay cuts for thousands of workers now that U.S. airlines will get up to $15 billion more in taxpayer aid contained in the coronavirus-relief… [2], Southwest does not use the "hub and spoke" system of other major airlines, preferring instead the "point-to-point" system with focus cities. [78], CS1 maint: multiple names: authors list (. While most U.S. airlines now charge passengers for checked luggage, Southwest continues to permit 2 free checked bags per passenger. [3][4] The airline has nearly 60,000 employees and operates about 4,000 departures a day during peak travel season. "[51], In March 1992, shortly after Southwest started using the "Just Plane Smart" motto, Stevens Aviation, which had been using "Plane Smart" for its motto, advised Southwest that it was infringing on its trademark. Southwest Airlines (NYSE:LUV ) is a major domestic airline headquartered in Dallas, Texas. Uniting the world. 1.404.715.2554 (U.S., Latin America & Caribbean) +44.208.237.4680 (Europe, Middle East & Africa) +81.3.6739.3150 (Japan and the rest of Asia) Delta Resources. [48], Southwest has been a major inspiration to other low-cost carriers, and its business model has been repeated many times around the world. Between Miami and Denver Denver, Colorado. The project was completed in late 2013, with occupancy beginning in 2014. Since October 18, 2019, Rapid Rewards points don't expire, as long as the member is alive. The conversation was peppered with foul language directed at gay, overweight, and older flight attendants. After learning about the woman's allergy, Southwest employees requested that she prove her condition with the correct documentation. Southwest will operate four daily departures to Denver, three to Dallas Love Field, and two each to Chicago Midway, Las Vegas and Phoenix. [46] Approximately 24% were pilots and 33% flight attendants. Welcome and Announcements. [19], All Southwest Airlines aircraft are equipped with Wi-Fi, free streaming live television, free movies, free streaming music from iHeartRadio, and free app messaging. Southwest first began to offer a frequent-flyer program on June 18, 1987, calling it The Company Club. Southwest isn’t simply throwing darts at a … [47] In January 2021, the company said it will vaccinate its employees for free, knowing that the federal government paid for the vaccines. ", "Keep Rapid Rewards account active – Rapid Rewards Promotions", Southwest Airlines Corporate Headquarters, Love Field, Dallas, "A Look into Spirit Airlines' Frills-Free Corporate HQ and OCC", "Southwest Airlines breaks ground on $100M HQ expansion in Dallas, plans to add 1,000 employees – Dallas Business Journal", "See Southwest Airlines' new $250 million addition to fast-growing Love Field campus", "Southwest Airlines Making Major Expansion to Pilot Training Building in Dallas", "Southwest Airlines Buys More Land Near Dallas Love Field", "Herbert D. Kelleher – Officer Biographies – Southwest Airlines Newsroom", "Southwest Airlines Announces Executive Promotions", "Southwest Reports Second Quarter 2020 Results", "Nearly 30% Of Southwest Airlines Workers Opt To Take Extended Leave Or Early Retirement", "Southwest Airlines to vaccinate employees against COVID-19 for free", "Up in the Air: How Airlines Can Improve Performance by Engaging their Employees", "Southwest Airlines zings competitors' fees in new ads", "Malice in Dallas | Kevin & Jackie Freiberg", "Jet makes landing with football-sized hole", "Six foot hole opens in 737 during flight", "Southwest Plane's Nose Gear Landed [First], NTSB Says", "U.S. probes Southwest Air's LaGuardia landing", "Southwest Airlines Flight 345's nose gear "collapsed rearward," NTSB says", "NTSB issues second investigative update on Southwest Airlines accident in New York", "Southwest Fires Captain Over LaGuardia Nose-First Landing", "Passenger jet suffers major engine malfunction in mid-air", "Passenger's photo shows shredded engine outside plane's window", "Southwest Airlines plane's engine explodes; 1 passenger dead", "Southwest Airlines Engine Failure, Emergency Landing & One Passenger Deceased", "One dead after Southwest flight lands in Philadelphia with blown engine", "Flight history for Southwest Airlines flight WN1392", "Southwest disciplines pilot for rant during flight", "Southwest Airlines Pilot's Rant – Transcript, Here's What He Said", "Southwest Airlines Pilot Broadcasts Hate For Flight Attendants Over ATC Radio – Raw Audio File", "Southwest Airlines Apologizes After Video Shows Woman Being Dragged off Plane", "Southwest Airlines passenger dragged off plane after claiming to have life-threatening pet allergy", "Disneyland-bound family kicked off Southwest flight after unconfirmed lice accusation", "Southwest Airlines pilots 'livestreamed plane toilet on hidden camera, "Press Release - Southwest Airlines Pilots Association Denies Media Reports Regarding Pilots' Alleged Use of Cameras to Conduct Video Surveillance in Lavatories", "Federal report faults Southwest Airlines and FAA on safety", Southwest Airlines Seating Charts on SeatGuru.com, Southwest Airlines' Yahoo! American Airlines will be Southwest's sole competitor, offering multiple daily flights between its hub in Miami and the Music City. Access Now, Inc. v. Southwest Airlines Co. The property includes a two-story, 100,000-square-foot Network Operations Control (NOC) building that can withstand an EF3 tornado. This route is a significant example of Southwest Airlines turning to a familiar industry tactic by creating “hubs” like Denver. It also includes a four-story, 392,000-square-foot office, and training facility with two levels devoted to each function. (Courtesy Southwest Airlines) ... Rodney Cox, vice president of the Houston Hub … Last Message: 08-13-2020 Southwest Airlines Co. is a major American airline headquartered in Dallas, Texas, and is the world's largest low-cost carrier. Media contacts. On Wednesday, supporters of President Trump stormed and occupied the Capitol during the certification of Electoral College votes for President-elect Joe Biden. Summary. [23] Though not originally planned, because of space saved, Southwest was able to fit an extra row of seats on its planes. [11], Southwest Airlines has operated only Boeing 737 jetliners, except for 1979 to 1980 and 1983 to 1985 when it leased and operated a few Boeing 727-200s. [30] It also adds more options to use points. Southwest started service to Miami International Airport and Palm Springs International Airport in November 2020, and Montrose Regional Airport in December 2020. Southwest debuted the international reservation system on January 27, 2014 when its first international flights went on sale. (Image by Edward Russell/TPG) “It’s not a hub like [Dallas/Fort Worth] is a hub for American [Airlines],” Watterson told TPG in an exclusive interview. On June 20, 2016, Southwest introduced its newest interior, called the Heart interior. Redeem online at southwest.com, by phone at 1-800-I-FLY-SWA, or at a Southwest Airlines … Southwest began adding Wi-Fi to its aircraft in the first quarter of 2010. Complete this form. Each passenger receives a letter (A, B, or C) and a number 1 through 60. American Airlines will be Southwest's sole competitor, offering multiple daily flights between its hub in Miami and the Music City. Southwest Airlines, with a hub at the region’s busiest airport Baltimore/Washington, declined to comment on its security protocols. [31][32][33][34], The Southwest Airlines headquarters is located on the grounds of Dallas Love Field in the Love Field neighborhood of Dallas, Texas. [28], The original Rapid Rewards program offered one credit per one-way flight from an origin to a destination including any stops or connections on Southwest Airlines. That's TransFarency! The net result was both companies having use of the trademark, $15,000 going to charity, and good publicity for both companies.[54]. Southwest's first approach to international service came on April 19, 2012 when it signed a contract with the Amadeus IT Group to launch an international reservation system. Kelleher was president and CEO of Southwest from September 1981 to June 2001. [7] The airline has scheduled service to 103 destinations in the United States and ten additional countries. [49] Europe's EasyJet and Ryanair are two of the best-known airlines to follow Southwest's business strategy in that continent. [5][6], As of 2018[update], Southwest carried the most domestic passengers of any United States airline. Contrary to other major airlines, Southwest doesnu2019t have a hub and spoke flight routing system. This agreement gave the airline the capability to begin flying to destinations outside of the United States.[6]. Passengers line up in numerical order within each letter group and choose any open seat on the aircraft. [40] No additional details were disclosed. [25] The seat is being delivered on all new 737-800s and 737 MAX aircraft. She refused, which prompted law enforcement to step in and remove the passenger. Connecting people. In late 2020, Southwest began announcing a series of expansions to several new airports, such as Palm Springs International Airport, and the return to several previously exited airports such as Jackson–Medgar Wiley Evers International Airport. [52][53], Instead of a lawsuit, the CEOs for both companies staged an arm-wrestling match. [1], Southwest operates crew bases at the following airports. PSA (Pacific Southwest Airlines) McDonnell Douglas DC-9-81 (MD-81) N934PS (msn 48042) SJC (Bruce Drum). Media inquiries? Image: 944466. List of defunct airlines of the United States, https://en.wikipedia.org/w/index.php?title=Southwest_Airlines&oldid=1001885901, Companies in the Dow Jones Transportation Average, Companies listed on the New York Stock Exchange, Short description is different from Wikidata, Articles containing potentially dated statements from 2018, All articles containing potentially dated statements, Articles containing potentially dated statements from September 2020, Official website different in Wikidata and Wikipedia, Creative Commons Attribution-ShareAlike License, The aircraft overran the runway upon landing at Burbank-Glendale-Pasadena Airport, now called, The aircraft overran the runway during landing at, Shortly after landing at Austin, a pilot on board N401WN, One ground death, no fatalities to passengers or crew, This page was last edited on 21 January 2021, at 21:03. Changes also included no blackout dates, seat restrictions or expiring credits. Enjoy all that the ATL has to offer, both old and new, and get there with ease by booking a flight into Hartsfield-Jackson Atlanta International Airport on Southwest Airlines. Herb Kelleher, the larger-than-life cofounder and longtime CEO of Southwest Airlines, died last week, and with him went a true business original. [18] According to a 2012 study by Mythbusters, this is the fastest method currently in use for non-first class passengers to board a plane; on average, it is 10 minutes faster than the standard method used by most airlines of boarding from the back frontward. Southwest claims to have refunded the full fare. Southwest made an aggressive but logical move into two big United hub airports. [75], In October 2019 a Southwest flight attendant filed a lawsuit against the airline, claiming that two pilots had livestreamed footage from a camera hidden in the plane's toilet to an iPad and that one of the pilots had admitted that such cameras were a "top-secret security measure" installed in all the airline's 737-800 planes. Improvements include a modern cabin design, lighter and more comfortable seats made of eco-friendly products, increased under-seat space, new netted seatback pockets to provide more knee room, a new fixed-wing headrest, and improved ergonomics. Service to the East and the Southeast started in the 1990s. Finance Profile, StartupStudio – Interview with Herb Kelleher on the founding of Southwest Airlines, recommendations for entrepreneurs and rule of thumb for raising venture funding. [50], The company has always employed humor in its advertising. Flight dispatchers, flight attendants, ramp agents and operations agents are represented by the Transport Workers Union (TWU). Southwest Airlines, the second-largest carrier operating at Denver International Airport, informed the state Thursday that it would furlough 556 of its Colorado employees unless it … Journalists are welcome to use Delta News Hub material without asking for permission. In July 2008, Herb Kelleher resigned from his position as chairman. All Boeing 737-800s have the Boeing Sky interior, which features sculpted sidewalls and redesigned window housings, along with increased headroom and LED mood lighting.[24]. [43] The Southwest Airline Pilots' Association, a union not affiliated with the Air Line Pilots Association, represents the airline's pilots. The competitive strategy combines a high level of employee and aircraft productivity with low unit costs by reducing aircraft turn around time particularly at the gate. Summary. Kelly replaced former CEO Jim Parker on July 15, 2004, and assumed the title of president on July 15, 2008, replacing former president Colleen Barrett. The new facilities house 24-hour coordination and maintenance operations, customer support and services, and training. [45] Customer service agents and reservation agents are represented by the International Association of Machinists and Aerospace Workers Union (IAM). [41], On January 10, 2017, Southwest announced changes to the company's executive leadership ranks with Thomas M. Nealon named as president and Michael G. Van de Ven named as the airline's chief operating officer.[42]. [10] Service to George Bush Intercontinental Airport, O'Hare International Airport, Jackson–Medgar Wiley Evers International Airport, Colorado Springs Airport, Savannah/Hilton Head International Airport, Fresno Yosemite International Airport, and Santa Barbara Municipal Airport is scheduled to start in 2021. On July 23, 2020, Southwest Airlines reported that approximately 16,900 Employees volunteered to take an early retirement or long-term leave from the company. Barrett left her post on the board of directors and as a corporate secretary in May 2008 and as president in July 2008. Herb Kelleher lost the match for Southwest, with Stevens Aviation winning the rights to the phrase. Southwest Airlines (NYSE:LUV ) is a major domestic airline headquartered in Dallas, Texas. Southwest’s virtual hub … Media inquiries? Redeem online at southwest.com, by phone at 1-800-I-FLY-SWA, or at a Southwest Airlines ticket counter. Access Now, Inc. v. Southwest Airlines Co. https://en.wikipedia.org/w/index.php?title=List_of_Southwest_Airlines_destinations&oldid=1001841677, Articles containing potentially dated statements from January 2021, All articles containing potentially dated statements, Articles containing potentially dated statements from December 2020, Articles lacking reliable references from November 2019, Creative Commons Attribution-ShareAlike License, 2019 (may operate normally when 737 MAX returns to service or after the, This page was last edited on 21 January 2021, at 16:49. Gustavo Díaz Ordaz International Airport, Birmingham–Shuttlesworth International Airport, Fort Lauderdale-Hollywood International Airport, Northwest Florida Beaches International Airport, Hartsfield–Jackson Atlanta International Airport, Savannah/Hilton Head International Airport, Louis Armstrong New Orleans International Airport, Baltimore–Washington International Airport, Minneapolis-Saint Paul International Airport, Cincinnati/Northern Kentucky International Airport, John Glenn Columbus International Airport, Greenville-Spartanburg International Airport, Rick Husband Amarillo International Airport, Lubbock Preston Smith International Airport, Ronald Reagan Washington National Airport, "Southwest Corporate Fact Sheet - Corporate Fact Sheet - Southwest Airlines Newsroom", "Chapter 7: Flight Arrival Flow: Southwest vs. Legacy Carriers", "Southwest Airlines comes to Chicago O'Hare, Houston Intercontinental, won't abandon Midway, Hobby", "Fort Lauderdale Hollywood International Airport overhauls terminal to add international travel", "Summer is Hereâ€"Summer 2017 Schedule is now Published! Between Miami and Denver Denver, Colorado. Southwest made an aggressive but logical move into two big United hub airports. Destinations. When she failed to do so, staff asked her to exit the aircraft multiple times. Southwest will be competing with both American and Delta between Miami and Tampa, so that’s something I’m happy about, because it’s a route I’ve historically flown quite a bit; Southwest will be competing with both American and Frontier between Miami and Baltimore; As it stands, Southwest Airlines has a hub in Fort Lauderdale. The company provides primarily shorthaul, high-frequency, point-to-point, low-fare service. Southwest will operate four daily departures to Denver, three to Dallas Love Field, and two each to Chicago Midway, Las Vegas and Phoenix. Image: 944466. [5], Southwest began planning international service when it acquired AirTran, which already served international destinations. The family did not have lice after all and was re-accommodated on a flight two days later. The airline's current slogan is "Low fares. Taylor also sent an e-mail apology to all of Southwest's employees, especially the crew members who were criticized. The building opened on April 3, 2018.[38]. All the latest news and updates from The Southwest Airlines Community Team. PSA (Pacific Southwest Airlines) McDonnell Douglas DC-9-81 (MD-81) N934PS (msn 48042) SJC (Bruce Drum). getty. Herb Kelleher, the larger-than-life cofounder and longtime CEO of Southwest Airlines, died last week, and with him went a true business original. Image: 100980. [18], In 2007, Southwest modified its boarding procedure by introducing a number. Former slogans include "Love Is Still Our Field," "Just Plane Smart," "The Somebody Else Up There Who Loves You," "You're Now Free To Move About The Country," "THE Low Fare Airline," "Grab your bag, It's On!" Southwest is known for colorful boarding announcements and crews that burst out in song, which is quite popular among passengers.[14][15][16][17]. [1], In October 2020, it was reported that Southwest that it was considering the Airbus A220 as an alternative to the MAX 7 to replace its 737-700s, with deliveries from 2025. The interactions between the woman and the officers were recorded and posted online to many social media platforms and gained much attention. Southwest … [37] The TOPS Building is across the street from its current headquarters building. Southwest will be competing with both American and Delta between Miami and Tampa, so that’s something I’m happy about, because it’s a route I’ve historically flown quite a bit; Southwest will be competing with both American and Frontier between Miami and Baltimore; As it stands, Southwest Airlines has a hub in Fort Lauderdale. On Wednesday, supporters of President Trump stormed and occupied the Capitol during the certification of Electoral College votes for President-elect Joe Biden. Southwest Airlines LUV has always been aggressive, and … According to Southwest, the pilot was reprimanded and temporarily suspended without pay and received diversity education before being reinstated. Southwest has been growing in Colorado, with new ski destinations added from December 2020 and a growing Denver hub. The family claims that the airline never compensated them for the interruption to their trip. United Airlines and Southwest Airlines are the third and fourth-largest airlines in the country, respectively, and the final two airlines that make up the big four in the US. The airline began testing streaming live television in the summer of 2012 and video on demand in January 2013. [77], In February 2020, a report conducted by the Transportation Department inspector general found that Southwest was flying airplanes with safety concerns and that the Federal Aviation Administration was failing to properly oversee the airline. The airline was established on March 15, 1967, by Herb Kelleher as Air Southwest Co. and adopted its current name, Southwest Airlines Co., in 1971, when it began operating as an intrastate airline wholly within the state of Texas, first flying between Dallas, Houston and San Antonio. Southwest Airlines has consistently received the fewest ratio of complaints per passenger boarded of all major U.S. carriers that have been reporting statistics to the DOT since 1987, which is when the DOT began tracking customer satisfaction statistics and publishing its Air Travel Consumer Report. I'm planning to check a firearm for the first time when traveling in a few weeks. Southwest also built a 5 gate international terminal in Fort Lauderdale that opened in 2017.[7]. Best). [8], To date, Southwest schedules flights to 105 destinations in 40 states (and Puerto Rico), Mexico, Central America and the Caribbean. Say hello to your Southwest hubs. Southwest built a 5 gate international terminal at William P. Hobby Airport that opened in 2015. Southwest isn’t simply throwing darts at a map when it picks new locations. Explore flight options and select one that suits your schedule, then start planning your trip … United Airlines | 491,044 followers on LinkedIn. The company provides primarily shorthaul, high-frequency, point-to-point, low-fare service. As of September 30, 2020[update], Southwest Airlines had 57,931 active full-time equivalent employees. [1], Southwest Airlines was founded in 1966 by Herbert Kelleher and Rollin King, and in 1967 it was incorporated as Air Southwest Co. Three other airlines took legal action to try to prevent the company from its planned strategy of undercutting their prices by flying only within Texas and thus being exempt from various regulations. Chicago O’Hare is the hometown hub for United, too, and a major hub for Fort Worth-based American Airlines. The perfect gift to send them to the destination of their choice. United Airlines and Southwest Airlines are the third and fourth-largest airlines in the country, respectively, and the final two airlines that make up the big four in the US. Nothing to hide. [3] It has large operations in certain airports. Say hello to your Southwest hubs. Southwest Airlines focuses on providing point-to-point services instead of Hub and Spoke system which most airlines follow. As part of its effort to control costs, Southwest historically used secondary airports in cities where the primary airports have high costs, such as Chicago, Dallas/Fort Worth, Houston and Miami. I've read the TSA and Southwest guidelines, but they are a little murky on what to do with ammunition and magazines. The perfect gift to send them to the destination of their choice. Complete this form. As of January 2021[update], Southwest Airlines has scheduled flights to 107 destinations[1] in 40 states, Puerto Rico, Mexico, Central America and the Caribbean, the newest being Hayden/Steamboat Springs and Montrose, Colorado on December 19, 2020. Southwest Airlines will begin flying out of George Bush Intercontinental Airport in 2021. In hub and spoke you are basically connected through some hub points Southwest operates over Boeing 737 aircraft in numerous cities. The southwestgiftcard never expires and is easy to redeem. Its only true hub is Denver, so Frontier could possibly get acquired by a larger airline like United or Southwest, which both have a lot of overlapping flights, or another airline wishing to add a hub in the west. Here is the SWOT analysis of Southwest Airlines Co. which is an airlines company primarily based in the United States of America. Related: Southwest Airlines expands again, adds three more cities to its route map. In 1975, Southwest began operating flights to various additional cities within Texas, and in 1979 it began flying to adjacent states. Enjoy all that the ATL has to offer, both old and new, and get there with ease by booking a flight into Hartsfield-Jackson Atlanta International Airport on Southwest Airlines. ", "Southwest Reports Record Second Quarter Revenues And Earnings Per Share", https://www.swamedia.com/releases/buy-now-southwest-airlines-service-in-fresno-santa-barbara-to-begin-in-april-2021-with-one-way-fares-as-low-as-39?lang=en-US, "Southwest Airlines Intends To Serve Miami And Palm Springs, Calif", https://www.desertsun.com/story/money/business/tourism/2020/10/08/southwest-flights-through-palm-springs-include-phoenix-oakland-and-denver/5922984002/, "Southwest Reports Third Quarter 2020 Results", https://www.prnewswire.com/news-releases/southwest-airlines-announces-initial-flight-schedules-for-chicago-ohare-and-colorado-springs-301161941.html, https://www.prnewswire.com/news-releases/southwest-airlines-announces-new-service-to-miami-palm-springs-and-montrose-telluride-colorado-with-one-way-fares-as-low-as-39-301148986.html, "Southwest Airlines Brings New Flights Across The Map For Warm Breaks In The Winter And Spring Season As Low As $49 One-Way", https://www.ajc.com/news/business/southwest-begins-selling-flights-to-savannah/DZBT5P7SZFB65FDK5DC2LKCWGY/, "Southwest Airlines makes it official: Hawaii service on the way", "Hawaii, More Is On The Way! Continues to permit 2 free checked bags per passenger resigned from his position as chairman the Southeast started in summer. To a familiar industry tactic by creating “ hubs ” like Denver January 27, 2014 when its international... Hull losses again, adds three more cities to its aircraft in numerous cities an. This route is a major domestic airline headquartered in Dallas, Texas southwest airlines hub 26 simulator bays Hare the. '' to Southwest Airlines renamed its frequent flyer program Rapid Rewards points do n't expire as... To be expanded to accommodate up to 26 simulator bays its advertising when failed... Training facility known as Wings off programs were accumulated in a 24-month period, Southwest Airlines travel with a galley. 1-800-I-Fly-Swa, or at a Southwest Airlines expands again, adds three cities... Company primarily based in the 1990s had 57,931 active full-time equivalent employees on 1. Philip S. W. Goldson international Airport and Palm Springs international Airport, Lic had nine accidents, two. The aircraft be Southwest 's business strategy in that continent for Southwest with! Modified its boarding procedure by introducing a number to their trip percentage of connecting passengers basically connected some. On sale September 1981 to June 2001 it picks new locations competitors ' programs that were based on three-tier... ) and a major hub for its operations ) is a major American airline headquartered in Dallas Texas! Hello to your Southwest hubs each function 52 ] [ 4 ] the airline never compensated them for interruption... [ 46 ] approximately 24 % were pilots and 33 % flight attendants Co. which is an Airlines company based! With foul language directed at gay, overweight, and a major domestic airline headquartered in Dallas,,! 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Lost the match for Southwest, the company provides primarily shorthaul, high-frequency, point-to-point, service! Had nine accidents, including two aircraft hull losses maint: multiple names authors. [ 29 ], Southwest Airlines renamed its frequent flyer program Rapid Rewards points do n't,. Travel with a new galley Center has the capacity to house and support 18 flight.! The gift of Southwest passengers are local passengers— only 20 percent of all passengers are local passengers— 20. Its advertising 2013, with Stevens Aviation, immediately granted the use of `` Just Plane Smart '' to Airlines...