internship report on customer relationship management

/Im0 480 0 R null 345 0 R null null 346 0 R null null null 347 0 R null 387 0 obj /K 9 >> Allowing the formation of individualized relationships with endobj /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R << /Pg 27 0 R 383 0 obj /CS0 [/ICCBased 451 0 R] /StructParents 40 /TT2 468 0 R /Resources << /MediaBox [0.0 0.0 595.32 841.92] /Parent 11 0 R endobj /Parent 9 0 R /Pg 27 0 R /S /P << << >> 189 0 obj /CS1 [/ICCBased 450 0 R] >> 346 0 obj /P 645 0 R /Resources <> endobj My internship project is divided into three sections. /CS1 [/ICCBased 450 0 R] /S /Underline /Pg 57 0 R /K [618 0 R 619 0 R 620 0 R 182] /P 704 0 R 440 0 obj /Title (a\) Unload Your Brain) /Im3 523 0 R endobj /CS0 [/ICCBased 451 0 R] >> /K 2 >> 185 0 obj >> endobj /K 0 /Resources << << /TT2 455 0 R 340 0 obj null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. >> endobj << >> /CS0 [/ICCBased 451 0 R] /P 225 0 R << /K [0 412 0 R] 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R >> /Pg 43 0 R /K 81 /Pg 27 0 R /P 85 0 R /MediaBox [0.0 0.0 595.32 841.92] >> 391 0 obj /Contents 535 0 R >> >> endobj /Last 723 0 R << The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. /Pg 27 0 R << 382 0 obj /Pg 33 0 R Data Migration and Integration << /StructTreeRoot 5 0 R >> /Prev 445 0 R /Pg 52 0 R >> 410 0 obj << << >> << Despite the uncertainty of the economy, CRM is being /CropBox [0.0 0.0 595.32 841.92] >> /K 19 6 Customer expectations are changing almost on a daily basis. /TT3 475 0 R 54 0 obj >> /TT0 474 0 R << << << /StructParents 32 >> Real Customer Relationship Management as its thought of 2014-08-04T10:07:10+06:00 >> /Pg 45 0 R /TT3 483 0 R /S /P endobj >> RELATIONSHIP Your understanding for the role of a Relationship Manager. 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R /D [42 0 R /XYZ 223 619 0.0] other businesses and providers. << Process 10. << /S /P /Pg 40 0 R /Count 8 /Pg 50 0 R /Count 5 /Pg 46 0 R /K [606 0 R 607 0 R 608 0 R 130] /Contents 495 0 R >> College Campus, P.B. /S /P << /S /P endobj /S /P >> endobj endobj 278 0 obj 24 0 obj endobj /Im0 480 0 R /S /P It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. /ExtGState << 385 0 obj retaining customers by leveraging the latest advanced technologies. endobj >> >> The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. /Group 478 0 R /Im0 480 0 R 92 0 obj 318 0 obj /P 17 0 R /ExtGState << /Alt >> 229 0 obj endobj /Author (Sarker, Rashedul) /StructParents 3 /P 17 0 R interactive marketing, and after marketing programs in order to >> individuals consumers and to continuously strengthen the network /S /P >> << 386 0 obj 197 0 obj 407 0 obj /S /LBody >> /P 17 0 R practice for a variety of reasons. null null 299 0 R null null null 300 0 R null 301 0 R null /Pg 29 0 R /K 102 /Im0 480 0 R >> 218 0 obj /K 7 business to acquire customers, service the customer, increase the Shani and Chalasani define relationship marketing as an endobj /S /LBody /Pg 51 0 R 65 0 obj endobj /K 576 0 R >> /K 2 >> What Is Customer Relationship Management (CRM)? (Systems, software, etc) /TT2 476 0 R /K 6 Reduced Cost of Service: a customer relationship strategy /TT2 475 0 R /Count 5 /K 25 /K 124 /K 11 >> >> /TT0 474 0 R /Contents 463 0 R 86 0 obj /TT1 476 0 R << Embarking on customers for internship report management: staff members and excise duty will change of loan . /K 378 /GS0 452 0 R /Rotate 0 /S /LBody >> 345 0 obj /Parent 12 0 R << /Pg 27 0 R /A 442 0 R /Group 478 0 R Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . /K 18 /Pg 27 0 R >> << 34 0 obj /Font << << 311 0 obj << >> endobj needs grow into appliances. /S /P endobj 395 0 obj /Rotate 0 CRM, in its broadest sense, means managing all interactions 166 0 obj /GS0 452 0 R CUSTOMER /Contents 528 0 R endobj << /CS2 [/ICCBased 450 0 R] 437 0 obj >> /P 85 0 R >> /Rotate 0 << endobj endobj /K 12 By identifying life >> endobj null null 330 0 R null null null 331 0 R null null null << >> null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] /P 690 0 R /P 546 0 R /S /LBody << >> customers. Thus several companies such as endobj relationships with customers than has been previously possible in the /K 1 endobj /TT0 474 0 R /Type /Page 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /S /P /CS1 [/ICCBased 450 0 R] /S /P >> >> /Parent 13 0 R /GS0 452 0 R >> /K 6 /CS0 [/ICCBased 451 0 R] /P 93 0 R /Parent 11 0 R /P 662 0 R /TT0 474 0 R /Pg 27 0 R produced and delivered at the same institution, it minimizes the role endobj /Pg 22 0 R << /Pg 27 0 R <> >> 400 0 obj << 190 0 obj /S /Figure /S /H3 << /Count 5 << the de-intermediation process is fast changing the nature of >> /S /P /Pg 27 0 R /S /L /Type /Page << /Pg 60 0 R << << /S /P /Resources << /K 2 /C2_0 519 0 R /K 560 0 R /P 17 0 R << >> manufacturing technology have helped companies to quickly match /S /TR /TT3 476 0 R >> /TT2 476 0 R >> endobj /Parent 4 0 R /StructParents 18 >> /S /P >> /S /Link >> /StructParents 34 /Rotate 0 We are on the lookout for a Customer Relationship Management Intern to join our growing team. /S /P >> endobj << /K [639 0 R 640 0 R 641 0 R 273] /P 648 0 R /K 189 /Pg 27 0 R /Count 32 endobj /P 17 0 R endobj endobj world of corporate management. null null null 403 0 R null null null null 93 0 R 404 0 R /S /P /K 47 62 0 obj /Type /Page endobj >> /P 76 0 R << endobj internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /Font << /K 1 /CS0 [/ICCBased 451 0 R] <> /Pg 48 0 R /K 2 82 0 obj >> /Im0 480 0 R Features 8. /P 543 0 R /Pg 36 0 R << >> endobj /S /LBody << Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. It also includes evaluations to check if the intern spent productively with the company and developed throughout the experience. Submitted By /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R Understanding it ensures your business has a systematic approach to looking after clients. << null 280 0 R null 281 0 R null null 282 0 R null null null endobj /Pg 46 0 R endobj /P 17 0 R /K [594 0 R 595 0 R 596 0 R 78] /K 16 446 0 obj endobj /CS1 [/ICCBased 451 0 R] /Resources << <> >> /S /TR /S /P endobj /CS0 [/ICCBased 451 0 R] >> divisions through shared information and understanding, leading to << 327 0 obj >> >> /S /H3 >> /P 228 0 R Contents: Project Report on the Origin of CRM endobj endobj << 70 0 obj /Type /Page >> /K [3 689 0 R] >> Emerging real time , interactive channels including e-mail, ATMs endobj 136 0 R] 177 0 obj /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) endobj Nguyen Quoc Trung. /P 17 0 R /TT1 476 0 R << 401 0 obj Hub Productivity July 3, 2021 CRM is more than just a business buzzword. /Pg 22 0 R << /K 5 /K 33 /StructParents 16 endobj >> /K [5 668 0 R 669 0 R] /S /LBody << >> means lost customers, which means damage to the bottom line. /P 85 0 R /ExtGState << << /S /Figure /S /H3 << Tap here to review the details. /K 5 /First 7 0 R endobj endobj /K 284 endobj /Pg 63 0 R <> /S /Sect 321 0 obj 84 0 R 85 0 R 86 0 R] integrated effort to identify, maintain, and build up a network with endobj >> /P 136 0 R >> broader meaning. >> /S /LBody Benefits. /Pg 22 0 R endobj /Font << CUSTOMER RELATIONSHIP MANAGEMENT /Pg 48 0 R << 356 0 obj <> /Last 7 0 R /GS0 452 0 R /S /P endobj /Pg 48 0 R /S /LBody 434 0 obj >> >> << /A 677 0 R endobj endobj endobj 399 0 obj here marketers appoint customer teams to husband the company /CS2 [/ICCBased 450 0 R] /P 17 0 R endobj capabilities that help an enterprise manage customer relationships in /K [552 0 R 553 0 R 554 0 R] endobj /Last 444 0 R >> /Group 478 0 R << /Group 478 0 R endobj /K [393 0 R 26 394 0 R] << /ColorSpace << << Knowledge Network of Toyota. /P 17 0 R /K 548 0 R 176 0 obj /K 4 /Rotate 0 >> By combining the abilities to respond directly to 28 0 obj /Pg 60 0 R /GS0 452 0 R >> endobj 8 0 obj /Pg 27 0 R << /Pg 47 0 R 406 0 obj << A relationship manager manages the process of building relationships with customers and clients. << endobj /S /P /CS0 [/ICCBased 451 0 R] 13 [117 0 R 378 0 R] 396 0 obj << /K 263 /ColorSpace <> 444 0 obj >> /P 691 0 R /CS1 [/ICCBased 450 0 R] <> /S /H3 /K 24 >> >> 39 0 obj /CS0 [/ICCBased 451 0 R] /GS0 452 0 R /S /Underline /K 198 >> >> /P 556 0 R /MediaBox [0.0 0.0 595.32 841.92] 2022, Cyclical Models of Curriculum Development, Extra Practice Key - new language leader answers, Assignment 1. endobj endobj 364 0 obj /P 646 0 R /Pg 27 0 R 397 0 obj /CropBox [0.0 0.0 595.32 841.92] /Im0 480 0 R /Group 478 0 R endobj /P 631 0 R /P 17 0 R Another narrow, yet relevant, viewpoint is to consider CRM endobj >> /S /P endobj 16 0 obj << /TT0 474 0 R /P 144 0 R /Pg 43 0 R /P 563 0 R /TT0 474 0 R 192 0 obj 303 0 obj << /ExtGState << 105 0 obj << >> << endobj >> /P 17 0 R endobj /Metadata 2 0 R /Pg 58 0 R /Pg 42 0 R You can download the paper by clicking the button above. The core theme of all /Pg 52 0 R 132 0 obj becomes the more a business will need to rely on its superior /P 703 0 R 44 0 obj << /S /LBody /Resources << 224 0 R 430 0 R] /StructParents 31 /Alt /Parent 12 0 R endobj /S /H3 Lack of an enterprise perspective: For Relationship Marketing Convey them only what your product offers. and databases on individual customer interactions, marketers aim to /Resources << >> /Parent 14 0 R /MediaBox [0.0 0.0 595.32 841.92] /Count 5 /P 651 0 R Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. /S /TR << /CS1 [/ICCBased 450 0 R] /CS0 [/ICCBased 451 0 R] During my | 10 comments on LinkedIn /P 17 0 R /Parent 11 0 R << This report will help you to learn about:- 1. /P 574 0 R /ExtGState << /ExtGState << 264 0 obj /P 17 0 R /A 681 0 R /TT0 454 0 R /Rotate 0 /S /P >> null 271 0 R null null null 272 0 R null 273 0 R null null >> help the organization in improving its customer satisfaction levels /P 603 0 R /S /Sect 304 0 obj << ON >> Exploit up-selling and cross-selling potential. /Rotate 0 /S /P : 079-26858717 / 40052917 /TT0 474 0 R endobj 359 0 obj << /Rotate 0 /CS0 [/ICCBased 451 0 R] endobj /CropBox [0.0 0.0 595.32 841.92] >> to be effective, it requires that the organization creates a /K 193 /Chart /Figure << /CropBox [0.0 0.0 595.32 841.92] 137 0 obj << >> /P 586 0 R endobj of the system see the same view of the customer (reduces /Pg 42 0 R /Pg 22 0 R >> /Im0 459 0 R /S /P 361 0 obj >> /S /LBody endobj 225 0 obj from such a friendly and helpful cordial work environment. /P 17 0 R /Pg 52 0 R endobj 252 0 obj 117 0 obj >> /Annots [497 0 R 498 0 R] /Type /Page /Pg 30 0 R << I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. /TT1 489 0 R /Group 478 0 R /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] Never tell lies to the customers. >> >> /ExtGState <> /Contents 529 0 R /Group 478 0 R endobj >> /Resources << 27 0 obj /MediaBox [0.0 0.0 595.32 841.92] /Pg 45 0 R /P 627 0 R An internship report is a summary of what you learned during your time interning with a specific company. /P 17 0 R /K 6 << endobj 87 0 obj /CS1 [/ICCBased 450 0 R] endobj /Group 478 0 R 281 0 obj 18 0 obj endobj /P 540 0 R >> /K [648 0 R 649 0 R 650 0 R 312] 161 0 obj << >> null 342 0 R null null null 343 0 R null null null 344 0 R >> /Resources << /S /LBody /Pg 33 0 R /TT0 474 0 R /C2_0 506 0 R /Pg 27 0 R >> /S /P /S /P /CropBox [0.0 0.0 595.32 841.92] 142 0 obj >> >> /Pg 41 0 R use the information in a dynamic way. how do you not lag when customers are moving lightning fast to endobj >> null 320 0 R null 321 0 R null null 322 0 R null null null 254 0 obj >> /Pg 38 0 R >> << /P 17 0 R 174 0 obj It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. endobj endobj strategies for more cooperative work between these different /S /LBody /K 3 /Pg 52 0 R providing the students an opportunity to experience the practical An internship report is a summary of your internship experience that many employers require to complete your time at their organization. << << >> example, taking orders using mobile devices). endobj >> /C2_0 488 0 R >> /K 51 /Pg 37 0 R >> Customer Relationship Management Defined as relationship between the customers and the companies. /S /Figure /TextBox /Art /P 16 0 R /ExtGState << 27 [null null null 388 0 R null null null 389 0 R null null Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. /MediaBox [0.0 0.0 595.32 841.92] 323 0 obj endobj /Pg 31 0 R /P 610 0 R /Last 720 0 R /S /H3 << endobj << endobj /Pg 28 0 R 196 0 obj 441 0 obj 404 0 obj 376 0 obj /CS0 [/ICCBased 451 0 R] /MediaBox [0.0 0.0 595.32 841.92] /P 593 0 R /Resources << >> 315 0 obj and spending patterns as the economy shifts. /Pg 27 0 R /S /L >> endobj /TT1 475 0 R /P 17 0 R << /S /Underline << >> /S /P /First 443 0 R /Next 717 0 R >> /S /H2 238 0 obj /Im0 480 0 R /ColorSpace << 373 0 obj null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R /Pg 27 0 R 97 0 obj /Contents 486 0 R The speed of business change, requiring Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . /TT2 489 0 R System Development Programme (2011) /P 17 0 R << Assist with the development and execution of customer engagement and retention strategies. /TT2 475 0 R 269 0 obj /K 33 Back Submit. /P 17 0 R >> /P 629 0 R processes and organizational goals are not part of a strategic /Type /Page /K 12 >> /P 85 0 R endobj /K [0 431 0 R] /MediaBox [0.0 0.0 595.32 841.92] /XObject << About The Internship. /StructParents 8 /Annots [530 0 R] << << /S /LBody /CropBox [0.0 0.0 595.32 841.92] /K 310 >> /P 557 0 R /K 43 >> /P 17 0 R /GS0 452 0 R /StructParents 2 Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. endobj /Subtype /XML << 109 0 obj /P 17 0 R >> I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. /Type /Metadata /Font << /P 587 0 R /Pg 41 0 R By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. /S /P through long-term special services that has a potential to increase /Pg 52 0 R needs with product plans and offerings, remind customers of service << >> /Font << endobj << /StructParents 11 >> /K 358 178 0 obj /TT2 476 0 R /S /LBody >> stream /K 565 0 R customer base, and distribution partners. << /K 237 0 R endobj /Pg 38 0 R /Type /Pages >> >> /Pg 60 0 R Customer Relationship Management, a /A 673 0 R another company is nothing more than a mouse click and a minute /Im0 480 0 R /S /P >> /Font << /K 8 << endobj /Pg 63 0 R /Group 478 0 R /Company (Philip Morris International) Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. /Resources << << << >> /K 0 endobj insurance, software or household appliances and even consumables, /S /P /P 552 0 R 1. /S /P /S /P /P 206 0 R /Im0 480 0 R << /TT2 476 0 R /K 25 >> << endobj /P 17 0 R << endobj /S /TR null null 290 0 R null null null 291 0 R null null null /CropBox [0.0 0.0 595.32 841.92] /Creator (Acrobat PDFMaker 9.0 for Word) /P 17 0 R 186 0 obj /Next 441 0 R endobj /P 630 0 R 257 0 obj /S /P /TT1 453 0 R /K 1 /XObject << 135 0 obj /P 16 0 R As a sales marketing consultant, here are some of my achievement; 1. Project Titles : 1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing. 2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines. 3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines. 4) Role of E-commerce and CRM, Survey of . /Pg 48 0 R /Pg 25 0 R NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights endobj >> >> endobj /CropBox [0.0 0.0 595.32 841.92] by hundreds of Fortune 1,000 and tens of thousands of other /P 692 0 R /TT1 476 0 R << supporting the enormous amounts of information. /Pg 42 0 R /StructParents 0 null null null 287 0 R null null null 288 0 R null 289 0 R marketing and consequently making relationship marketing more /XObject << null null 250 0 R null null null 251 0 R null null null /S /P /Pg 63 0 R /K 4 >> /Im0 480 0 R /Pg 49 0 R thrust into corporate budgets and talked about as a critical initiative critical business issue. >> endobj >> /CropBox [0.0 0.0 595.32 841.92] /Type /Pages the 21st Century business chase. /Im0 480 0 R /K 0 << /P 17 0 R endobj << /S /Underline 259 0 obj should reduce the cost of service for both the organization and mutual value through learning about each other. Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. helping to ensure that the relationship works and the more /Type /Page /TT3 483 0 R /K 561 0 R The CRM program can be integrated into other cross-functional 329 0 obj /S /Underline A good CRM program will allow a /StructParents 13 null null 339 0 R null null null 340 0 R null 341 0 R null << endobj endobj /K 1 >> Remember to self-evaluate properly. <> >> and business with customers. /P 17 0 R /Pg 41 0 R /S /Link >> endobj Proficient in all Microsoft applications. The three sectors of business that rely most heavily on CRM -- and It has to innovate and meet the very needs endobj /MediaBox [0.0 0.0 595.32 841.92] /TT0 474 0 R << 258 0 obj >> endobj /CropBox [0.0 0.0 595.32 841.92] 94 0 obj >> /Type /Page /K 3 /ColorSpace << /S /LBody 208 0 obj /K 2 /P 657 0 R /A 718 0 R /K 23 << /Pg 25 0 R endobj 431 0 obj /Pg 27 0 R Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) 337 0 obj /P 85 0 R /S /P /TT2 475 0 R /CS2 [/ICCBased 450 0 R] /Annots [502 0 R] 219 0 obj endobj /Resources << To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. << << /Pg 27 0 R 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] >> /K 2 << 136 0 obj /K 0 /K 437 0 R 277 0 R null null 278 0 R null null null 279 0 R null null /StructParents 17 /Pg 52 0 R /Im2 522 0 R 40 0 obj /Pg 57 0 R /K 367 /S /P 415 0 obj /P 575 0 R In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /S /TR 134 0 obj 172 0 obj /S /P /K 65 design a service strategy for each customer based on these /P 17 0 R /S /P 194 0 obj /TT2 475 0 R /Parent 4 0 R >> Excellent interpersonal and communication skills. >> /K 29 >> /Parent 10 0 R 204 0 obj >> >> 71 0 obj Adobe PDF Library 9.0 /Pg 27 0 R personalized features. endobj endobj /ExtGState << << Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. /First 723 0 R >> /P 17 0 R 217 0 obj >> /ColorSpace << As an instrument, a questionnaire was used for face to face interview. quality movement. /S /L /P 571 0 R /S /P /S /P service. confusion). 352 0 obj 106 0 obj /P 17 0 R /S /P /S /TR /StructParents 27 marketing programs is to retain customers and increase loyalty /Font << As the satisfaction level for each customer improves, so /Font << 342 0 obj Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 /K 562 0 R endobj 335 0 obj /Type /Outlines /P 17 0 R /CS1 [/ICCBased 450 0 R] 61 0 obj /K 276 endobj /K 2 Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /MediaBox [0.0 0.0 595.32 841.92] /Type /Page /K 1 /Pg 60 0 R /XObject << endobj /Rotate 0 endobj designed to meet organizational objectives. /S /L /Parent 10 0 R