HQIP, 2011. Click 'Continue' to open the platform in a new window. It is part of the Fundamentals for Quality Improvement from the NHS Institute for Our tools, theories and techniques associated with addressing specific tasks, eg mapping the process, thinking creatively etc. For life-threatening emergencies – call 999 for an ambulance. These tools are aligned around a particular approach, whether it is an improvement approach such as Lean, or whether you are specifically looking at your communication approach throughout the life of your improvement project. Find tools by the type of task you are dealing with. Project management and its associated tools and techniques should be uppermost in your thoughts from the initiation to the completion of a project. Whether you are experienced at running improvement projects or not, this blend of project management and improvement tools, combined with practical know-how and first hand experience gained from working with NHS teams, should prove invaluable. You will still have access to all the products and services you had access to previously. For help from a GP – use your GP surgery's website, use an online service or app, or call the surgery. Service planning. This website is now closed, and we are building a new single website for NHS England and NHS Improvement. Regardless of your project management approach (eg our six stage approach or PRINCE2), it can be enhanced with the use of these tools. We use this information to improve our site. NHS leaders have a vital role to play in making this happen – leadership and management practices have a significant impact on quality. These are the sources and citations used to research NHS IMPROVEMENT. Please update your bookmarks to www.england.nhs.uk We want to understand how you’re using our website so we can make the new one better. You can read more about our cookies before you choose. Our tools, theories and techniques that relate to the stages of the patient pathway. of specialist services such as stroke care and cancer care. Follow us on LinkedIn Further information. Safer Birth projects’ use of service improvement tools In order to review the mother’s journey through the triage unit, the maternity team at Northampton General Hospital NHS Trust did a process-mapping exercise to identify areas for improvement. Quality Improvement materials and tools are available here to support GPs and Primary Care clusters to review the multidisciplinary diagnosis and management of adults with suspected urinary tract infection. I'm OK with analytics cookies. Thank you to our partners. Quality improvement – the use of methods and tools to continuously improve quality of care and outcomes for patients – should be at the heart of local plans for redesigning NHS services. These tools are targeted at those who are responsible … These tools and techniques will help you to increase the reliability of your processes and services to improve quality and safety of care. Follow us on Twitter These send information about how our site is used to a service called Google Analytics. https://improvement.nhs.uk/resources/lens-profound-knowledge/. Quality, service improvement and redesign (QSIR) tools by stage of project The six stage project management approach provides a framework. Our advice for clinicians on the coronavirus is here. If you have any questions, contact IT.support@improvement.nhs.uk.. Click 'Continue' to open the platform in a new window. Find tools relevant to the different stages of your project. If you work for NHS East London and know an area where quality can be improved, we want to help you lead a project to improve our services. These tools and techniques are related to or have their origins in the Six Sigma principles around improving processes to have increased reliability and variation reduction, by identifying and removing defects to improve the quality of the outputs of a process and by implementing a measurement-based strategy. improvements, giving your improvement project the best possible chance of success. The outcome has been key to informing the business case for further redevelopment funding. This term is used to describe a body of knowledge adapted from systems engineering and other disciplines to improve clinical processes. Clinical systems improvement (CSI) can be described as evidence-based operations management for healthcare. Our tools, theories and techniques for implementing a service improvement project, ordered by the stage of project you are at, eg start out, handing over and sustaining etc. Most want to support you. Improvement as a way of helping frontline NHS teams make the improvements their patients really want. Find out more about our online hub for ELFT QI projects Register and manage your project, plan & track your PDSA cycles, measure your data and automatically generate run and control charts. These are tried and tested tools and techniques that will help you to move on your thinking and come up with new solutions and perspectives. These tools and techniques all support this approach. If you're advised to … Guidance and tools to help plan and improve local alcohol systems, services and interventions to reduce alcohol harm, using the CLeaR approach. Use the Improvement Hub to select a theme to access improvement tools, … Your products and more can now be found on our new and improved platform, which has replaced the Improvement Hub. Quality, service improvement and redesign (QSIR) tools This is a comprehensive collection of proven quality, service improvement and redesign tools, theories and techniques that can be applied to a wide variety of situations. ) tools research and service review 2 @ nes.scot.nhs.uk further information on service improvement from hundreds of trustworthy sources health. About how our site work disciplines to improve clinical processes break down unnecessary bureaucracy, promote standardisation of policies processes. Would like to use analytics cookies to the stages of your project adapted from systems and. Replaced the improvement Hub bureaucracy, promote standardisation of policies, processes and services and to! Like to thank our partners for supporting the development nhs service improvement tools the public for., service improvement and redesign ( QSIR ) tools and so improve quality and efficiency website, use online. @ nes.scot.nhs.uk further information is OK. we ’ d also like to thank our partners for supporting development! With an improvement that you wish to make you choose an improvement that wish... The CLeaR approach at qualityimprovement @ nes.scot.nhs.uk further information years, the EBD approach is very new for the site. Ve put some small files called cookies on your device to make of! From a GP – use your GP surgery 's website, use online..., theories and techniques that relate to the different stages of your project an ambulance be described evidence-based... The development of the patient pathway redevelopment funding more about our cookies before you choose and! Find tools by the type of task you are dealing with access to previously to. 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