This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Yet I do not have my tickets or any co formation. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Theres so much to see. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. I constantly had to check everyday because it would log me out everyday. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! Just buy straight from the venue! On the day of event I reached them at last at mid day and they said they will look into it and get back to me. This is the second time I had to deal with AXS and both times I had bad experience. Press J to jump to the feed. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! AXSTickets is absolute garbage!!! I would give AXSTickets no stars if i could. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Even just a lil tickets under revision or similar would be fine. It's all a fan needs, all in one app. Tap Here" Nothing happens when I Tap Here. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. With the AXS app, you can. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. BUY THE PERFECT TICKETSFront row or on the aisle? N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". Then AXSTickets froze, so I killed and restarted it. It's all a fan needs, all in one app. tl:dr - Crashy app. It never comes. This is my friend time buying through AXS for other people and Im not sure I would use them again. My daughter ending up unable to transfer her tickets, so lost over $100. Your real card info stays hidden. Have had a variety of other problems in the past, particularly with tickets not displaying. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. We dont need an app for everything. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. LearnMore. I had to log in each time I used AXSTickets, which was several times within a couple of days. Thanks!. Make sure you have the latest version of the AXS app. 1x ticket, 75 face price. I can log in on my computer but not on the AXS app on my phone. Dope concert. I had no trouble signing in and viewing my tickets at that time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Lets try again. So I kept trying and the same thing kept happening. On android, goto "Settings" click AXS Tickets app. 4. I have a problem with AXS Tickets Are you having issues? I always try to pay with PayPal, just for their excellent refund policy. But yeah Im NEVER using them again What happened to you? Gave my son a number to call: 45 minute wait. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. Why did the venue decide to use AXS Mobile ID? We have over 1,000,000 users and companies will listen to us. Tickets from one order are there, the other order isnt and I havent received two emails either. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. My show is on Friday and I so wish I was able to go. Im going to recommend Red Rocks find another ticket vendor! No content will load on the Iphone App. If you have just bought your tickets and aren't seeing them in your account, hang tight! I purchased tickets and created an account using my Facebook. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. So after waiting in line I had to go to another line for printed tickets. It seems like nothing on AXSTickets worked! Especially if you cant even get it for work properly. Sports and arena events will usually be the most expensive with the best seating options topping $150. Hour long customer service wait with no live person interaction. SOLD TICKETS VIA AXS. 1. Its all a fan needs, all in one app. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. Save your emailed tickets. AXS Account Your Account My tickets are not in my account? Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. I figured this out all on my own no thanks to their support team. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Update AXS Tickets to the latest version on PlayStore. I have to agree with everyone here, on the catastrophy of this AXS App. This is for London (October). The hassle with trying to login is just ridiculous! They gave me a # that wasnt even verifiable. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. I will not be using AXSTickets again, its not worth it. 12 hours ago. They trully live up to their name and will ax you and slaughter you. Nope. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Read. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or I cannot access the tickets I just bought! The end. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. I will NEVER try to get tickets thru these frauds again. With the AXS app,. Second, AXSTickets doesnt have a history of the event. Once there, it was another 40 minute wait (missing one band), before they could get in! Zero stress. All Reviews - AXS Help Centre What do I do if I have not received my tickets in the post? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Once tickets are transferred through AXS, the original purchaser does not have access. This is how I was tricked into buying more tickets. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. So far, my experience has been seamless. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. I expect much more from AXS!!! Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. AXS connects fans with the artists and teams they love. Tap for tickets to see the artists and teams you love. Does not recognize sign in and unable to change password. So basically quit your job if you want to enquire about your ticket. AXS shit the bed big time. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I fought the charge on my credit card, and they finally credited me back a full 9 months later. So purchasing through the website and AXSTickets doesnt work - even with all their tips. If so, how? called the support number and held from 20 minutes to hr and 20 minute. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Even the emails disappeared. I'm getting sent in a loop to verify my device to sign on to the app. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. listed the best and took a break. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. I have no problem logging in to my axs.com account on my computer. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) I have the app and have refreshed, but my tickets are not there, please resend. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. I can log in to the website, but not the mobile app. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Their website did not inform me I would be charged $25 for this service. AXSTickets communications are confusing. This helps prevent ticket touting and help combat illegal counterfeiting. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). . find great events near you, buy 100% official tickets, sell your seats if you Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Buying Basics How can I buy tickets? . I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. AXS App: Selling Tickets Share Front row or on the aisle? I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? Very disappointed. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Thankfully I checked it first thing this . Where are my tickets? I will be disputing this charge with my bank. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. Went online and I saw that my tickets were available but I still didnt see an actual ticket. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. Thanks for the review and enjoy your event! You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. Two thumbs down. Get The Big To-Do. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. 2 x tickets available, good seats in section B2. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. So I emailed their support team and I havent revived a response. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. The only problem is, Im not using Safari so it should make a difference. Were you able to fix it? AXS Tickets does not seem legit based on our analysis. I can see my tickets, but I don't see a way to print them. I mean, what for? This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Tbh, it is a great app. That was over a week ago and Im still waiting for my money. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). TICKETS Front row or on the aisle? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. AXSTickets is one of the most frustrating things I have ever experienced. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! I never received my email confirmation for my tickets. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Today, My 2 tickets has dissapear in My Events Section. Please help! AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. This is happening for the AXS, and RedRocks Mobile Iphone App. Copyright 2023 Apple Inc. All rights reserved. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. And they had no answers for me. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I never heard back! Sent to voicemail every time, no calls back. Thats not all! I cannot log into the main AXS page on the AXS website. Follow the AXS Tickets iOS app troubleshooting guide Here . Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. So if you find that your tickets have disappeared it seems there's no need to worry. Also, it makes no difference if you use AXSTickets or the website. The show is tonight with no way to access my account or update my password. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. Get all of your passes, tickets, cards, and more in one place. AXS tickets can vary in pricing depending on the size of the venue. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I have an issue with AXS Tickets too. However in my app it still shows that I have two tickets. I have uninstalled and reinstalled the AXS app. I'm unable to not only log in to the app on my phone, but also on my computer. I do have te pending charges too, how did you contact them? I hope this video helps a few people in solve this. What a stupid, stupid product decision. The first time, was for. USE TICKETS WITH THE APPNo paper required. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. Mine kept giving me the incorrect password error when I knew it was correct. I ordered tickets online to a recent show. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. I used my Facebook account, which needed a re-login, but thats fine. To download, simply open and view your tickets in the app. When I've bought tickets from AXS before they took a few days to show up in my events. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. Really?!!!. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. My Axs app will not completely load, it says loading more events, but nothing happens. I know to use PayPal goods and services since it has buyer protection. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. I didnt have a problem with the transition until I downloaded AXS and attempted to login. I linked and logged into Facebook, and then I got a page to verify my account. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. I was not aware I had already completed my purchase and was charged $181. I never write negative reviews but this is the worst app I have ever tried to use. Mine wasn't working earlier, but just checked and now showing in the events section. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. THANK YOU! can't go, and more. Even the emails disappeared. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. And why did I pay such exorbitant surcharge fees for THIS experience? I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Never use this service again. Extremely disappointed. 39,8 km. BUY THE PERFECT. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Is it Safe? Do the terms of your original ticket purchase permit you to re-sell the tickets? Too bad it makes you give AXSTickets at least one star on the review. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I was happy and excited. Create an account to follow your favorite communities and start taking part in conversations.