You can find all your insurance policy information here. They took my money and cancelled my policy while I was trying to deal with them. Your scanned proof of address, proof of occupation, NCD proof, or licence details should be emailed to:documents@goskippy.com. Asked for a refund and was told after the charges and hidden costs I probably wouldnt get anything back ! The best price I've found, everything nice and clear! Please contact me . No chance of getting hold of them on a Saturday or even a Friday afternoon in fact you cant get hold of them once you have payed ! I took out car insurance with Go Skippy then found cheaper insurance elsewhere. Hi David, How long did it take to be refunded? I had a little problem about the reference, and your colleague was ver kind and helpful.I have now the care insurance with you, and was easy to find everything. Terrible experience! Easy to renew my policy. I live on a houseboat. After several calls/emails from them they claim it is perfectly correct to charge more than 12 months insurance when you cancel after 8 months. Just spend an extra few quid as it's well worth it! Will defo be looking at staying with company. they keeeped me waiting for over 30 mins while on hold and are very rude people, I got quoted a lot more by phone call but when I looked on line for a quote it was a lot cheaper but still not polite at all. 1 star. DONT USE YOU WILL REGRET IT !!!!! We calculate your no claims discount entitlement based on the no claims discount you had when you first took out your policy. Going green? 2.6K Posts. Check out what 14,231 people have written so far, and share your own experience. I was told two weeks prior to that it was 35! Your driving licence details or proof of no claims entitlement, this is required within 21 days of your policy start date Failure to provide the information requested, may result in the cancellation of your policy and the charges shown in our Terms of Business will then apply. 10) The only way I could get cover was to take out a brand new policy with Go Skippy, with an up front deposit being paid (Money which I do not have and which I have had to borrow from a friend). Excellent service,Easy to contactGood prices, So i was having to shop around for car insurance and getting crazy quotes from suppliers. Does anyone know why i need to send a copy of my liecence to them? Verification can help ensure real people write reviews about real companies. They cant even do a simple thing of copying peoples details down correctly. Otherwise you will have to update your address on your driving licence with the DVLA. Registered in England and Wales (No. Date of experience: July 16, 2021 After 3 days, and well within the 14 days cooling off period, they tried to charge me 25 for cancelling. I emailed back the letter I received saying no charge and now I have received an email with a letter attached saying they're going to cancel my policy within 7 days if I don't pay????? No Claim. I sent my marriage certificate and they they sent me a new policy document with my husband's surname and told me there was a charge to amend. DOJD93TW01. No negotiation at all, rude agent, then I needed to cancel as I found same cover for less than the half of the price they were asking. Our friendly website makes it easy for you to get cheap car insurance quotes online. 6) As I persisted in my attempts to get my policy reinstated, the story suddenly changed again, to one of the payment only arriving with creation finance on Wednesday 5th March despite the absolute proof from my bank which shows the payment landing in the account details given to me by the Go Skippy advisor, at 11.34 am Saturday 1st March. I said that I had cancelled my direct debit as they had cancelled my insurance. Here are 8 tips for writing great reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. . The table below sets out what fees are applicable if you choose to cancel your policy with us. I had an accident where I was not at fault (stationary at the time of fast impact) they didn't bother getting police report nothing. 24/10/1988 Date 4. +44 (12) 5284 9883 Landline Aldershot UK There have been 4 lookups for phone number 1252849883 (01252849883).Check this phone number 1252 849 883, find out who called me for free and add reviews.Best Reverse Phone Lookup. Click here for access. Thank you for taking the time to review us, we appreciate your feedback! Please contact me directly with your postcode and vehicle registration to: Reviews@goskippy.com From there we will look into this issue and do our best to resolve it for you. For full details regarding cancellation of your policy Re your letter of the 28th March 2014 received today 1st April 2014- which I assume is an April Fools joke in very poor taste? Policy validation If we ask for: proof of your address or occupation, this is required within 14 days of the request. Most Chapter 7 bankruptcy cases are no-asset cases. I was involved in a road accident after being insured with them for 18 months. bally sports detroit announcers; goskippy proof of no claims Date of birth (dd/mm/yyyy) e.g. Were here when you need us, select your product from our options to get started. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. My experience was ok, just had a bit of bother trying to pay for my cover but got there in the end,you employee was very precise which was good. GoSkippy is a car insurance broker that supports around a dozen car insurance underwriters that, between them, offer comprehensive and third party, fire and theft policies. The FCA is the independent watchdog that regulates financial services. Your address on your licence should be the same as the one on record. GoSkippy TOB V36 Page 1 of 11. 6334001). See all of your documents in 1 place. I waited over a week and when I finally lost patience waiting, I called Go Skippy to find out what was happening only to be told that yet again I had been provided with the wrong information, and that the matter had not been automatically passed on to the complaints department and that I had to write formally to this email address as I am now doing. This does not make sense. My head hasnt stopped spinning, they must be having a laugh if they think that Im paying up without a fight! Useful Links. Please scan your licence and email or post it to us at the above address. This is our registered office only and we do not deal with in person customer queries at this address. Reading the reviews on here they cancel policy's and do not refund people. She has truly helped me resolve the issue with my policy and took the extra mile to ensure I was satisfied. Never reply to emails I have sent they never ring you back ! They may be cheap and quick to insure you but beware! Verification can help ensure real people write reviews about real companies. We also ensure all reviews are published without moderation. 9, still waiting but tried ringing them twice and told the wait over half an hour, no wonder as no doubt other fed up customers are trying to contact them. They seem to find any excuse to cancel your policy . 3 times my proof of no claims & driving licence were sent to them & each time ii received an automated email response confirming my emails . Hope I never have to make a claim as I feel this would be hard work and massive hassle. Good Moring Daniel, Thank you for the feedback. I also cant update my policy on the portal because according to this agent you can only update it once on the portal! Absolutely fantastic customer service ..this company has given me peace of mind insuring my new car so efficiently..answered all my questions and that put my faith in the company, Very pleased with my quotes, all sorted and first payment done within 10 minutes, happy that I can look on my portal, and do any changes if I need to, and any claims if ever needed, although fingers crossed that wont happen. Please take reasonable care to answer all questions honestly and accurately as any incorrect information could jeopardise a claim, change your premium or result in your policy being cancelled or declared void. Tried to add my girlfriend to the policy and because of the line of work she was in they wouldn't add her. Call us. They may include your proof of No Claims Discount in your renewal or cancellation letter, send a specific proof of No Claims Discount letter or only send proof if you request it. How To Make A Claim | GoSkippy Home Make a Claim Select a product to make a claim We're here when you need us, select your product from our options to get started. Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording I believe you have been advised the reason why this has happened however I am willing to investigate this further and offer some help or get clarity regarding the above mentioned. Energy and Digital products are not regulated by the FCA. All rights reserved. You can get proof of your NCD from your previous insurer. All documents must be dated within 3 months and include: Please scan your proof of occupation and email or post it to us at the above address. This means we search a panel of insurers to find you the best deal to suit your needs. GoSkippy is committed to conducting business ethically and transparently. Please supply photographs to support your claim and make sure all the important details are clearly visible. Post your scanned proof of address, proof of occupation, NCD proof and licence [3] Beck was a London Underground employee [], I use 123-reg as my domain registrar, I found this DNS Management Guideon there site. Right bloody joke that place. What have I learned from this, I WISH I HAD NEVER CAME ACROSS THIS TOTAL ABYSMAL COMPANY, I will get my money back though I can assure you of that. This is the 4th time this happens now. Email address 5. Superb service.Price was the best I found online. Open Split View. 4) The following morning (Thursday 4th March) I immediately checked with my bank, who confirmed that the payment had been made and had reached the account details above at 11.34am Saturday 1st March. Write a review. You can view and validate documents by using your online portal. When I called they said it was an error and would reset my direct debit, however I never checked my bank and they hadnt when I called they hadnt even realised lol and my policy was still active. When your insurance expires, you will receive a renewal invitation pack from your previous insurer, which includes information such as policy renewal date, policy number, registration number, NCD entitlement and claim Information. GoSkippy describe themselves as a fresh, independent insurance broker. Proof of no claims. I would like to investigate your policy further and offer some clarification regarding the issue at hand. Alternatively you can obtain a copy of your driving record by writing to the DVLA enclosing a cheque or postal order for 5 made payable to DVLA Swansea. If it is a large fleet policy they had, then you won't specifically have been named as an insured - the policy would cover any vehicle, and any driver (obviously meeting . GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). Cribbs Causeway Having used go skippy in the past I know how great the customer service can be, Great level of cover and payment flexibility, purchasing was easy, along with easy access to the resources via the portal. GoSkippy currently does not insure heavy industrial vehicles, but we are happy to provide insurance for light commercial vans, private cars and bikes. Definitely seeking professionals to look into these rats. If you like us to check the status . **RAC breakdown cover will be manually pro-rata'd less and comission, *For XS Direct policies please refer to your policy documents. basically they took nearly 350 as an initial payment and took 2 direct debits they cancelled the policy and instead of a cancellation charges they want me to pay a full pay ment for the whole policy even if I am not using it.I will never ever recommend this to any one please don't fall in to their cheap offers.even if you want to pay bit more look for a good insurance. (This applies to ALL drivers.). Kind Regards Bronwen. What document should I provide to prove my No Claims Discount? How do I claim on Goskippy? I'm repeating customer for them. If we cannot access your details in this timescale, another check code will be requested. Ive asked the CS agent to transfer me to the complaints department but theysaid they dont have a complaint department. differ depending on when you cancel your policy. 2023 Trustpilot A/S. Absolute disgrace. 7, Rang AGAIN.. Told all operators busy so explained the situation to someone who told me Im a priority and would be called back as soon as possible. I look forward to hearing from you soon. We also bring you excellent customer service and a large choice of optional extras. I feel the insurance is a scam to prevent you from making a genuine claim. Lisa moxon. *5-star Defaqto rating on Watford comprehensive policies only. I had received no letter, no telephone call, no email on Monday 3rd, Tuesday 4th, or Wednesday 5th March informing me of this action. Customer Service NCD Your left on hold then the lines go dead ! STAY AWAY FROM THESE ROBBING FCUKSI made a typing error on my application and they charged me 62.50 for them to change 6 numbers when i emailed them to say you can whistle for it they insisted i will be paying itfair enough i thought so two days later I recived another email from GO ROBBERY (skippy) to say i havent sent the correct information regarding no claims! Who are GoSkippy? Please contact me directly with your postcode and vehicle registration to: Reviews@goskippy.com From there we will look into this issue and do our best to find a possible solution for you. Please contact me directly with your postcode and vehicle registration to: Reviews@goskippy.com From there we will look into this issue and do our best to resolve it for you.I look forward to hearing from you soon. before cancelling. If you can, take some photos to help support your claim. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. *5-star Defaqto rating on Watford comprehensive policies only. GoSkippy Insurance | Read 12,761-12,780 Reviews out of 14,028 . The table below sets out what fees are applicable if you choose to cancel your policy with us. Each phone call was a different excuse, the accident was my fault (which it wasnt), they hadnt looked at my online claim so i was originally going to be charged for my car sitting in a compound until the day id made the call but i stood my ground, wasnt my fault they hadnt checked my online claim, they refused to pay out for my car, was accused of having the wrong insurance despite pointing out the purpose of my journey several times which i was covered for, then only through me phoning them the last time did they tell me that i was having to pay for my car being recovered, sitting in a compound and responsible for disposing of it myself! goddaughter in spanish I have encountered this when I was trying to get new cover as a result of all this happening my premiums were in some cases over 3,000. We cant accept your Certificate of Motor Insurance from your previous insurer. Unfortunately this doesnt have the details we need. After I got my UK license I tried to change my policy to update it and they charged me 3 times the price of my current policy. I can only concur. *5-star Defaqto rating on Watford comprehensive policies only. GO SKIPPY ARE THE WORST INSURANCE COMPANY ON THE PLANET AVOID THEM LIKE THE PLAGUE!!!!! Good Morning Dave, Thank you for taking your time to review us. Stay away from Go Skippy car insurance. If we reach the point where this is necessary, I will also be seeking others throughout the country who have been similarly dealt with by your company and will be bringing a very strong spotlight to bear in the media on such activities., Nigel Hampson Curator Lancashire Titanic Museum, From: [emailprotected] To: [emailprotected] CC: *********@ntlworld.com Subject: ADDITIONAL & FURTHER COMPLAINT re policy number *******C01 Date: Tue, 1 Apr 2014 15:21:40 +0100. GoSkippy.com is a trading style of Southern Rock Insurance Company Ltd, which is authorised and regulated by the Financial Services Commission in Gibraltar. 6334001). 21-08-09 19:42. This is our registered office only and we do not deal with in person customer queries at this address. Manage everything you need - in one place. Well done GoSkippy. Please include the following information in any correspondence you send us: How to send your driving licence and record if you hold a UK photocard licence. No Claims. One of the worst insurance I deal with.You will never get them on phone.very rude Customer service.even if you want make a claim or an enquiry u will never get it sorted. Did you know?You can view and validate documents by using your online portal. 562 0 obj <>stream Same type of bullshit has happened to me. I would like to investigate this further and offer some help. You claim to have identified a Material Discrepancy you do not say what this is but you are very happy to inform me that whatever you have done I have been charged an extra 60.12 for the privilege??? 11) The amount of stress, hassle and sheer mind boggling frustration that this has placed me under is incalculable. They called from different numbers to evade my blocking their calls. 7) During this 4 days, as a result of being left with no insurance, I was unable to go to work, which being self employed has lost me slightly over 400 in lost earnings. I paid a heavy financial and well-being price for it though.TL;DR Avoid Go skippy like the plague unless, like I was, they're the only place you can get insurance. The fees Absolutely shocking customer service. Lysander House | Read 12,861-12,880 Reviews out of 14,015 . I am st at present in my office with 4 lines calling different phone numbers of go skippy and have been 4 the last 72 mins sat on hold how expensive and I am ment to be working, I write because of my problem has any one tried viewing there documents it just gives you banners no certificate of insurance at all I havent had any real problems as tried to make sure the payments are made on time ( ONE THING TO REMEMBER GO SKIPPY IS A FINANCE COMPANY ) so they pay the insurance company which mine is southern rock the full amount and you pay go skippy back your better off going direct next time ill learn by this mistake and did you know when they ask for a copy of your licence do not send it that is the property of you and dvla and when I spoke to dvla they said under no circumstances should you send any copys or licence to any finanve company unless its a bank or for Id purposes the also explained you dont know what your information is been used for if the insurance company ask for it thats ok but dont send to anyone you are unsure of so they wont be getting mine and they cant cancel your policy if you dont send it as long as you keep paying and make sure you get a ref no. Want to give 0.. robbing prices that screw up your insurance by cancelling you for absolutely no good reason.. now I'm paying double as I've had insurance cancelled!! *5-star Defaqto rating on Watford comprehensive policies only. I've recently taken out a new car insurance policy and the insurer is asking me for proof of no claims, a practice which I thought had died out long ago seeing as I don't reckon I've been asked for it for at least 4 years. The website is horrible, looks like from 1970s, no app, nothing useful. They cancelled my policy because they said they didnt receive a proof of address a month before my renewal was due, they never asked for it. BLWX47PC01, i must say go skippy is the best car insurance company ive ever been with, ive been with them 2 years now and they are the cheapest around and they are always very helpful if you have a problem, there was one month i couldnt pay my car insurance so i rang them up and they gave me an extra 10 days to pay which i was extremly happy about. I am sorry that you were unable to get through to us on the phone. This is our registered office only and we do not deal with in person customer queries at this address. In certain cases, your new insurer may require direct contact with your previous insurer to confirm your no claims discount. GoSkippy is a Bristol-based insurance broker set up in 2012 and owned by Somerset Bridge Insurance Services. For full details regarding cancellation of your policy Best value for your money, Very good company best prices about, saved me a lot of money would highly recommend them to anyone. Then they are trying to charge me extra for their mistakes. this is the worst company iv ever had ever PLEASE PLEASE STAY CLEAR LIKE THE PLAGUE FROM THIS COMAPNY. We also ensure all reviews are published without moderation. 1, asked to return all document, All documents returned to them 2, after hearing nothing 3 weeks later rang them, they said not received anything but could email a form to fill in and return. Bad, bad, bad!!! Kind Regards. Will you cover me. We need the following information from you: (You may need to request this from your previous insurer in writing). GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). 9) I have been blacklisted for want of a better word, because I now have to state on any insurance quote that I have had a policy cancelled, this effectively massively increases the cost of my insurance all through no fault of my own. Super quick replies!RICB30PC01, Where to start absolute shambles of a company, if they can even be called that! Great price easy to set up, all docs sent by email and correct, even texted me number to store and ring in case of accident. Dont worry If you purchased breakdown cover with your policy, the RAC are on hand: You can find out by checking your policy documents in your secure customer portal. Theyve only gone and sent an email trying to recover 288 in cancellation fees! I look forward to hearing from you soon. When you add a named driver to your policy, they enjoy all the benefits of that policy. I'm a stress ed normally but there's cowboys nearly sent me over the edge. GoSkippy are crooked bastards. Lysander House I took out the policy on the 06/06/17 I have tried several times to speak with someone I'm just left on hold and can not speak with someone. Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ Verification can help ensure real people write reviews about real companies. THEY NEED TO SORT THIS OUT !!!!!!!!!!! hb``` , cbZ^<4z? Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. GoSkippy car insurance is the trading brand for managing general agent Somerset Bridge . But be carful when trying to add or change policy. All rights reserved. 1284922196 (01284922196) Who called me from phone number 012 8492 2196 Bury-St-Edmunds. This 24 hour claims line is actually only open 9am-5.30pm, false info on the website. You should see four tabs at the top of the page. Good Afternoon Dave, Thank you for the feedback. They basically want me to pay for a car I no longer have, and Im supposed to respond with okay, no probs, here you are errrm, dont think so! Registered in England and Wales (No. Bearing in mind that I have an ongoing complaint with your company, which is teetering on being passed on to the FInancial Conduct Authority and Financial Ombudsman Service, you can see why this latest situation is bordering on the script from a Carry On film. I had insurance with this company for 2 months during this time my now wife sent her driving licence away for a name change after being told on the phone and through email that I was given an extra 14 days to provide her new licence details they canceled my policy 23 days prior to the deadline to recieve the documents.I was then fined a 121 cancellation fee and sent numerous emails stating if I did not pay within 2 weeks it would go to a collection agent. All you have to do now is click View, Print and Save your Licence. 6334001). Do you agree with GoSkippy Insurance's 4-star rating? Hastings Direct are reported to be revising their policies to include a few interesting changes, one stands out quite clearly: "windscreen claims will affect no claims . But if you have non-exempt property or assets, the trustee can liquidate or sell them. The customer portal is a great idea. endstream endobj 537 0 obj <. They finally called after 3 wks to ask what was happening! I really recommend them. Thank you. Your premium is likely to increase as a result. Yet to see if these muppets are going to give me the rest of my years payment back but will no doubt be charged a fee for that as well. 3) On Wednesday 5th March, at 10.31pm I received a text message informing me that as of midnight Sunday 2nd March my car insurance had been cancelled due to non payment of premium. Remember to quote your Name, Address, GoSkippy Policy Number and Current Vehicle Registration in all communications. Compare The Market Limited is authorised and regulated by the Financial Conduct Authority for insurance distribution (Firm Reference Number: 778488). I would like to investigate this and offer some help. Go Skippy can be reached by calling 0344 840 6302 or by emailing talk2us@goskippy.com. If you're looking for GoSkippy reviews, you've come to the right place. Please click here to access our help centre and find the best way to deal with any queries you have. I am sorry to hear that you did not receive a call back when you were promised one. The only time we would be able to send out any proof of no claims is when the policy has come to end. Sincerely, ppg paints arena concert interactive seating chart. talk2us@goskippy.com. Please scan your proof of address and email or post it to us at the above address. After my previous insurer attempted to treble my renewal price it was time to change.Go Skippy kept returning the cheapest premium for me on all of the common comparison sites.I saved my quote and a few days later I called GoSkippy and purchased my new policy over the phone in less than about 5 minutes.I was not pressured into buying any add ons and the advisor I spoke to was most friendly!I had to provide copies of my license and proof of no claims - my policy was validated within two hours of me buying it. Car Van Bike Home Travel Business Need help fast? Unknown to myself, go skippy had left me driving a vehicle TOTALLY UNINSURED for 3 days. I emailed to say they're addressing me in the wrong name and that I didn't feel I should have to pay for their mistake. Woodbolt agreed to pay $3 million to resolve claims it falsely advertised XTEND workout powders as "0 calories.". See below for my list of complaints (Start from the bottom and read up). You can upload .pdf files and standard image files: for example, .png, .jpg, .gif, .tif, etc. . what an absolute joke of an insurance company. You can use this document as proof of no claims to your next insurer. It should contain: Your name. Fantastic service. Copyright GoSkippy Insurance 2023. Very good quote. 45097) REGENT Cribbs Causeway To access comparethemarket.com please complete the security check to prove you arehuman. It goes against our guidelines to offer incentives for reviews. Please enable Cookies and reload the page. Catbrain Lane If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not However I'm not giving them 5 stars as they did hound me a little via phone during the last month of my policy. I received a letter attached to an email saying the mistake was corrected and I wouldn't be charged. This is our registered office only and we do not deal with in person customer queries at this address. I'm trying to get my proof of no claims. AVOID!!! 11) The advisor I dealt with agreed that I had done everything in my power to get the payment to Go Skippy, that it had been made on time and that the policy should simply be reinstated, but the manager he referred the matter to disagreed and declined to take such action. 4 products - View products. My guess for why they undercut other insurers, and why they seem to be the best insurers to go with is because they know theyll turn the tables once youve signed on the dotted line, however unfair it is.