Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. The posting time indicated is Arizona local time. Dealt with Jason and Walter. Completely Shady, especially Ray the owner. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports This is the best way to manage and repair your business reputation. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. On March 16, 2018, Friday, I visited Pentagon Credit Union. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I contacted "Walter" who quickly asked "when can i come in? I left with a Mercedes certified vehicle that has all of the bells & whistles. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. 40 minutes later I completed a fiancial form. Almost half have been Mercedes and BMW's which is what we were looking at. Latest check. Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. 192 were here. "Mike" told me that they no longer wanted to do business with me. Got in contact with Julian shortly after the price dropped. He couldn't talk then so I got a return call 5 or 6 hours later. Will never give them my money. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Very informative. Monday. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. 1 mile away. "Walii"!!!! Dear Mr. Bill, Reviews. The process was stress free and pleasant. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. THIS IS FRAUD! We left negative reviews of our experience. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. There I was told that car needed a new engine! 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. How those businesses take care of those complaints is what separates good businesses from the rest. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Initially I showed him a car that Id settle for but wasnt in love with. BBB Business Profiles are subject to change at any time. Now please pay attention to this the fraudulent actions kick in!! 2. :$6K . FRAUD ALERT:. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. MYWOT. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. The police officer asked "how? I was looking for a pre owned vehicle with low mileage. He then texts me "if i am having any problems, contact the salesman! I guess I was supposed to do HIS job for him. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Although the manager Walter swore, that the car was clean. The car I made an appointment to see and drove 90 minutes for was not on the lot. Copyright 1997-2023, Ripoff Report. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Experience the car via video chat and ask the dealer any questions you may have. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. I ha ve never met Walii before this day! They are hard to deal with and VERY unprofessional!! RUN. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. It was not discussed. Advertisers above have met our Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. High End Used Car Sales. Upon arriving at the dealership, the scene was a little chaotic and unorganized. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Get a Kelley Blue Book instant cash offer. There is a second line of financing exists. Court documents are not available for this case. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. I purchased a car from here 2 DAYS ago! The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. Some of the employees are rude and not helpful. We inform our customers with the most accurate information we have at the time. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! For important participation details and mileage limitations, please ask your dealer. Gave me numbers on the phone. He said, he cant. He told me yes! In the original write up they said that the car ran perfectly. that night, after bringing the car home, lights appeared on the dash! He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. who took it far and beyond to make sure I left satisfied. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! (I was looking for financing for my daughter, starting April 1, when she starts her new job). I have no idea who it is. I decided to go back and read some of the reviews more closely. learned a lot about cars. Dont sign the sold as is be careful! 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Estimated amount consumers saved since 1997: $15,590,010,907. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! It's been two days, I have not heard from him since. Good. Those sold cars are still being advertised. Merlex Auto Group. For more specific results for "merlex-auto-group". NEVER!!! After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Case Details Parties Dockets. Please teach me how to make the bank stop frightening me. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. Its HIS car, not mine. Specialties: High End Used Car Sales. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. You never know. DO NOT TRUST RAY! Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Very responsive!! We purchased a car from MERLEX 2 Weeks ago! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Employer est. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Visit Dealer Website. I did not check the completeness. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. I spoke with substitute manager for that day Ray Kandahari. United States. If you do not agree with these terms, then do not use our website and/or services. They gave me a different one that needed new Brakes and tires. Hiding negative complaints is only a Band-Aid. This is the best way to manage and repair your business reputation. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Clerks from Bank Ally call me every day. BBB Business Profiles may not be reproduced for sales or promotional purposes. I have brought this up to my team and we will be working on improving our sales experience. I could not eat, walk, think. The case status is Other. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter.