They installed some windows and vinyl siding on my home. Thank you Rite Window! Very respectful to us and our property. Thanks again. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. Carefully explaining and communicating with us about our concerns. I suppose it saves money, but looks unfinished and cheap. Create new account . Transparency and a Detailed Explanation Continue reading . Lifetime guarantee, not! With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. It is not your usual segment where a PSA can fall through between a private home seller and buyer. A professional installation; workers respected our home and cleaned up beyond our expectations. View all 14 photos and videos Products & Services Supported Brands: Andersen Windows, Anlin,. This is a top notch company. All rights Reserved. They accomplished it all in one day. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. *The comprehensiveness of the NCD varies by state. No hard sell. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. Nice job! Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Ratings by category. Our energy expenses went down dramatically. Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. verify whether or not your pro is properly licensed. Dealing with this company was a pleasure from start to finish. Will use rite window again in the future for sure. They were very courteous, making sure to wear masks inside the home. I chose to work in this industry because Rite Window strives to help homeowners receive a quality product at the right price . I do think that they could have used another guy for such a big window. Rite Window is proud of our record and we welcome the scrutiny. Free speech is the backbone of American democracy, yet on the internet it's become perhaps "a bit too free". Install was quick and easy, very professional team. Roofing, siding, and gutter services. The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. Not only do these gaps create energy loss from within your home, but also pose a security issue. If you have concerns that a pro in our network doesn't meet these standards, please. I would ask for these two installers by name if thats possible for my future replacement work! We describe our business as Family owned and operated, Brian came to our home to do a tub to shower installation. I have not been sorry, these windows speak for themselves. I went to work and came home to all new windows! The process was quick and easy and the windows came in earlier than promised. Why Ripoff Report will not release author information! Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. Happy customer He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . The work was done well and they kept the house clean as they went! Sharing is caring! Would definitely recommend them to others. I will tell anyone I know looking for windows to call Rite Window for sure. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Good quality windows. Ted is very talented and his contributions to our company have been immense. A Fantastic Bath Experience Continue reading . Customer service contacts and company information. We have the experience and dedication to get the job done right! No other brands are offered. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. They have a track record of not honoring their commitments. I recommended them to neighbors, and two neighbors got their houses done by this company. Very happy with the job. From the salesman to the guys putting the windows in they were very friendly but very professional. The thing is with a rehab loan you must obtain the quotes and contract with your contractor prior to closing. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. Left it as is. No subcontracting and no one word answers to our questions. I highly recommend Rite Window. We did our homework. Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. Copyright 1997-2023 Ripoff Report. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . The crew were so nice and tidy when working. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. We're sure you'll have success with another window provider, and congratulations on your new home! 14 windows installed in less than 5 hours! We are happy we went with them. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better You can tell that they have been doing this for a long time. My new windows have now been installed. Our energy expenses went down dramatically. First Parish parsonage, Kingston Continue reading . Areas of Coverage: Rite Window services are available across the greater Boston metro area. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. Feel free to contact me in person. Call or click for your FREE estimate today! I had these windows installed at my sons home, and he couldnt be more pleased. Call or click for your FREE estimate today! I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. We went over the work when completed and Christian showed me how to work the windows for cleaning. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. We are buying a bank owner foreclosure with a rehab loan. Rite WIndow great service, installation and professional staff. I called built rite and the following day someone from built rite arrived on time and provided me with an estimate which I agreed to. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? These are the best for the price. Since 2000, we've been dedicated to providing exceptional products at affordable prices. They were clean, covered everything up when they were working so there was minimal dust. Very impressed with the quality of the window and workmanship. Location. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Hello Ed. The crew was fantastic, fast, and very professional. 2023 Thank you for your consideration. Listened to what I wanted and helped in my decision without trying to add mre cost to my order. I contacted the Office and found they had listed my previous license as "revoked" because I hadn't responded their follow-up correspondence. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. No high pressure sales calls!!!! or. To find more licensing information for your state, visit our. The windows look great, and I wouldnt hesitate to use them again. Overall a great experience, sales was very low pressure, great prices. Beware this gimmick Continue reading . They are a great value and is very comforting to know that customer service is behind us years after our purchase. Businesses receive ratings from homeowners through HomeAdvisor. Thank you Rite Window for a positive experience in a long time!!! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. New windows are high quality and havent had any issues with significant condensation. This review was chosen algorithmically as the most valued customer feedback. Very professional. We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. Outstanding service, price, and installation. Many consumers have been harmed. Our entire experience with Rite Window has been outstanding! 2023 They are beautiful and so easy to use/clean. From beginning to end wonderful Continue reading . Continue reading . After the window were installed, found one lock inoperable. In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. I'm Peter DeVellis, co-owner of Rite Window. Financing available and all credit cards accepted. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. Received a contract addendum on 9/7 with the correction. But they still managed. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Revco Inc. - Seal Rite Windows And Doors, Andy Williamson. Again, he reviewed what he had done and how to properly care for the shower. It was great and no pressure to purchase at all We ordered,they came out and measured and the windows are in and perfect Every appointment was on time and the job was clean and professional We will be using them again in the future, I had them remove my tub and install a custom shower. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. Less than 3hours to install in the light snow. Unbeknownst to me their notices were being sent to my previous business address long after we had moved to our current office in Woburn. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. They were professional, friendly and cleaned up after themselves! Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. Rite Window rocks!! Would use them again. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! Submit a complaint and get your issue resolved. The reason why, is often buyers use the quote to close their deal, but don't use our services after the deal is closed. Thank you. Required fields are marked *. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. They are clear with their pricing and the entire process. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Rite Window provides window, door, roof, shower, and bath system installation services. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. Excellent workmanship professional installers! I have worked in property insurance as both an adjuster and on the subrogation for a decade. Read More, Custom residential and commercial awnings manufactured and installed. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. Installation of 14 windows was completed in promised time frame ONE DAY ! Search reviews. I would definitely hire again, we are happy with the job. When the window came in, John had Artie do the installation. Search the Chamber Directory of over 30 Million Businesses Nationwide! Rite Window & Bath replaced our shower and bath at a very reasonable price. Quality Products, Professionally Installed, For the Right Price. We will be using them again this year for another 5 or 6 window replacements. Consumers love to do business with someone that can admit mistakes and state how they made improvements. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. Not much for a big company, but this is a tiny company. Thank you. Many consumers have been harmed. I was absolutely shocked to hear this. It seems their finance bank, Synchrony, feels its good business practices to sneak in a BS $29 "Activation Fee" with their Interest Free offers. He came and helped me adjust the traverse rod to recenter the curtain. Very professional, the process was quick and easy. KOHLER LuxStone Bath & Shower Consultation. All was clean in the house. There is no bidding as the fully executed purchase and sale is a binding contract. They did excellent work and cleaned up perfectly after themselves. I must give credit to you though for contacting me and coming back out to address the problems again. During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. When the window came in, John had Artie do the installation. Bang up job! File your review. They came back days after the project was completed with a new motion sensor light and installed it. Company went out of business. Cleanup was minimal. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 4.0 Job Security & Advancement. We are very satisfied with our new tub/shower from Rite Window & Bath. If I had been given notice that they would be tearing out every window they had put in than my husband and I would have prepped the porch and patio prior to their arrival so this juvenile did not have to curse under his breath and throw a temper tantrum that we were not prepared. Other than new windows and a few stray staples from the old windows you would not know we had an install done. Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). I think, their prices are good. We ensure that our products are installed correctly every time - guaranteed. This worker was so unprofessional and his attitude was uncalled for. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. We publish all of the reviews we receive: positive and negative alike. I am not writing to complain or to provide a review. I appreciate their Informative, no pressure sales approach. From the initial consultation to the finished installation, you'll know you're in good hands. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. They stripped our rather large roof completely and cleaned up everything. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. Custom residential and commercial awnings manufactured and installed. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. Specializing in Roofing, siding, and gutter services. I agree with you. review or verify the information representations set forth in those No drafts this winter. Wayne was very knowledgeable and the guys installing did such a great job for a big project. I would not hesitate to recommend RiteWindow as a business. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD Window Frame Materials: Rite Windows are primarily made from vinyl. Confirm your appointment with From START to FINISH Great Service all around! BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. All went smoothly from Showroom to installation. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". Complaint Type: Problems with Product/Service Status: Answered ***** *. Several weeks later the windows were installed. I am just looking for a better understanding. Visit the Solution Center to Explore Articles. We had two picture windows and 8 standard replacement windows installed in October 2016. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. HomeAdvisor verifies state-level licensing where applicable - note: This equates to a 4.34 out of 5 star rating on average. Thank you. The wrap job on the frames looks amazing and the clean up was perfect. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. I am must be missing something here and assume that your years of experience have given good reason to operate this wayI am just curious as to what that is. I am very pleased with the windows and the job these guys did. I was completely satisfied. There is nothing the bank who owns the needs to do for them and I to close this deal. We consider the ultimate barometer of our job performance to be Angie's List. The price was very reasonable for an excellent product. Pleasant and professional. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . I would highly recommend them and have already! Thank you Brian and rite window team. I wish every contractor worked the way they did. Just beware as they as a company lost 300k in 2012. looks like they were always there. I found every aspect of this process of window replacement easy with Rite Windows. AVI Windows & Doors. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. The finish work once the slider was installed is second rate and have seen many other reviews elsewhere regarding this issue. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Great job!!! When we come to your house to show you our windows, our deal stays the same A quality window for a fair price. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. See more of Rite Window on Facebook. Honest and Straightforward Continue reading . Well be doing the project later on and this company will be strongly considered. They were both friendly and very professional. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. I was very happy with the salesperson and the installers. I feel we got a quality product relative to the overpriced competition. The best part is that all of our windows were replaced in one day. This company is a corporate account and is not screened by HomeAdvisor. Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. Bath Replaced for Reasonable Price Continue reading . They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. Rite Window. They didn't overcharge me, either. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? See below for more detailed descriptions and customer feedback on Rite Window. Very clean and polite. They came the next day, measured, ordered and installed the window in a very timely manner. Installed 22 new windows, 2 entry doors, and new sliding glass door. Check, Visa, MasterCard, American Express, Discover, Financing Available. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. So initially it simply received a bandaid for $500 of a spray and tape. All staff and workers were polite and respectful. What more can you ask for from a contractor?! Can't say enough about what a great job Phil did in installing. Thanks so much! RiteWindow is the only company I'll ever use again to replace windows. United States 5 reviews. 50 yr warranty. Change. We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. Access the headquarters listing for Rite Window. There may be more reports for "Rite Windows", For more results perform a general search for "Rite Windows", Showing 1-9 of 9 Found Reports Good salesman. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. One of the windows had a tiny crack. The installation went fine. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. If a worker wants to smoke in/by the truck In the drive we have no problem with that. They are available in a wide range of styles to suit your budget and tastes. Get Rite Aid reviews, rating, hours, phone number, directions and more. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things.